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1. Parties: Identification of the contracting parties including the bank and the customer(s), with full legal names and addresses
2. Background: Context of the banking relationship and purpose of the arbitration agreement
3. Definitions: Key terms used throughout the agreement, including banking-specific and arbitration-specific terminology
4. Agreement to Arbitrate: Express agreement to submit disputes to arbitration and waiver of court proceedings
5. Scope of Arbitration: Specific types of disputes covered by the arbitration agreement, including banking transactions and services
6. Arbitration Rules: Specification of the applicable arbitration rules (e.g., DIAC, ADCCAC, or ICC rules)
7. Seat and Venue: Designation of the arbitration seat and physical venue for hearings
8. Language of Arbitration: Specification of the language(s) to be used in proceedings
9. Arbitrator Appointment: Process for selecting arbitrators, including number, qualifications, and appointment procedure
10. Confidentiality: Obligations regarding confidentiality of the arbitration proceedings and banking information
11. Governing Law: Specification of UAE law as the governing law of the arbitration agreement
12. Costs and Fees: Allocation of arbitration costs and legal fees
13. Notice Provisions: Methods and addresses for serving notices related to arbitration
14. Severability: Provision ensuring remainder of agreement survives if any part is found invalid
1. Emergency Arbitrator Provisions: Procedures for seeking emergency relief, used when urgent interim measures may be needed
2. Multi-tier Dispute Resolution: Include when parties want to mandate negotiation or mediation before arbitration
3. Specific Banking Products: Additional provisions for specific banking products or services, used when agreement covers particular products
4. Class Action Waiver: Prohibition of class arbitrations, used in jurisdictions where permitted
5. Document Preservation: Special provisions for maintaining banking records, used for complex banking relationships
6. Expert Determination: Provisions for technical banking matters to be determined by experts, used for specialized banking disputes
7. Multiple Party Provisions: Special procedures for multiple parties, used when agreement covers corporate groups or joint accounts
1. Schedule 1: Arbitration Rules: Complete copy or reference to the chosen arbitration rules
2. Schedule 2: Fee Schedule: Detailed breakdown of arbitration costs and fees
3. Schedule 3: Banking Services: List of specific banking services covered by the arbitration agreement
4. Schedule 4: Notice Details: Detailed contact information for notices and communications
5. Appendix A: Model Notice of Arbitration: Template for initiating arbitration proceedings
6. Appendix B: Arbitrator Qualifications: Specific requirements and qualifications for arbitrators in banking disputes
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