The User Service Agreement serves as a fundamental legal framework for businesses operating digital platforms or providing online services in the United Arab Emirates. This document is essential for companies offering digital services, applications, or platforms to users in the UAE market, ensuring compliance with local regulations including Federal Law No. 1 of 2006 on Electronic Commerce and Transactions, Federal Decree Law No. 45 of 2021 on Personal Data Protection, and consumer protection laws. It establishes clear guidelines for service usage, user rights and obligations, data protection measures, and dispute resolution mechanisms while considering UAE's specific legal requirements and business practices. The agreement is particularly crucial given the UAE's growing digital economy and increased focus on regulatory compliance in the digital space.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Parties: Identification of the service provider and definition of the user/customer
2. Background: Brief context about the service and purpose of the agreement
3. Definitions: Detailed definitions of terms used throughout the agreement
4. Service Description: Detailed description of services provided and access terms
5. User Registration and Account: Requirements and process for user registration and account maintenance
6. User Obligations: User responsibilities, acceptable use policy, and restrictions
7. Provider Obligations: Service provider's commitments and service level agreements
8. Data Protection and Privacy: Compliance with UAE data protection laws and privacy policies
9. Intellectual Property Rights: ownership and usage rights of content and platform
10. Payment Terms: Pricing, payment methods, and billing terms if applicable
11. Term and Termination: Duration, renewal, and termination conditions
12. Liability and Indemnification: Limitation of liability and indemnification provisions
13. Governing Law and Jurisdiction: UAE law application and dispute resolution procedures
14. General Provisions: Standard clauses including force majeure, severability, and entire agreement
1. Third-Party Services: Include when the service integrates with third-party providers or platforms
2. Content Policy: Required when users can create, share, or upload content
3. API Usage Terms: Include when providing API access to developers
4. Premium Features: Include when offering tiered services or premium subscriptions
5. Geographic Restrictions: Include when service availability varies by location
6. Age Restrictions: Required when service has age-specific requirements or restrictions
7. Device-Specific Terms: Include when service has specific device or platform requirements
8. Virtual Currency or Credits: Include when service includes virtual currency or credit system
1. Schedule 1 - Service Level Agreement: Detailed service performance metrics and standards
2. Schedule 2 - Pricing Schedule: Detailed pricing tiers and payment terms
3. Schedule 3 - Data Processing Agreement: Detailed data handling and processing procedures
4. Schedule 4 - Acceptable Use Policy: Detailed rules and restrictions for service usage
5. Schedule 5 - Technical Requirements: Detailed technical specifications and requirements
6. Appendix A - Privacy Policy: Detailed privacy practices and data protection measures
7. Appendix B - Cookie Policy: Details of cookie usage and related technologies
8. Appendix C - Security Measures: Detailed security protocols and measures
Find the exact document you need
Technical License Agreement
UAE-governed agreement for licensing technical intellectual property and know-how, including support and compliance provisions.
Download
Reseller License Agreement
UAE-governed agreement establishing terms for product resale and distribution rights between a licensor and reseller, compliant with local commercial agency laws.
Download
Copyright License Agreement For Written Work
A UAE law-governed agreement that establishes terms for licensing copyrighted written work, compliant with Federal Law No. 7 of 2002.
Download
Click Wrap Agreement
UAE-compliant Click Wrap Agreement template for digital services and online platforms, enabling legally binding electronic acceptance under UAE law.
Download
User Service Agreement
UAE-governed agreement defining terms and conditions between service providers and users for digital service access and usage.
Download
Video License Agreement
UAE-governed agreement establishing terms for video content licensing, including usage rights, restrictions, and compliance with local media regulations.
Download
Content License Agreement
UAE-governed agreement for content licensing between content owners and users, establishing usage rights and compliance with UAE copyright and media laws.
Download
User License Agreement
UAE-governed agreement defining terms and conditions for software usage, incorporating local legal requirements and data protection regulations.
Download
User Agreement And Privacy Policy
A UAE-compliant User Agreement and Privacy Policy that governs service usage and data protection in accordance with UAE Federal Laws.
Download
Licensing Agreement
UAE-governed agreement for licensing intellectual property rights, ensuring compliance with UAE federal laws while protecting both licensor and licensee interests.
Download
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it