The Work Reference Letter (Arbeitszeugnis) is a fundamental document in Austrian employment relations, required by law and serving as an essential tool for employee career development. It becomes relevant when an employee requests a reference during their employment or upon termination of their working relationship. The document must be issued according to Austrian labor law requirements, particularly following the principle of 'qualified benevolence' while maintaining truthfulness. It typically includes detailed information about the employment period, job responsibilities, performance assessment, and behavioral evaluation. The legal framework in Austria mandates that employers must provide this document upon request, and it must be written in a way that does not hinder the employee's future career prospects while still providing an accurate representation of their employment history.
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1. Header Information: Company letterhead, date, and reference letter title
2. Employee Personal Information: Full name, date of birth (if relevant), and position title of the employee
3. Employment Duration: Precise start and end dates of employment
4. Job Description: Detailed description of main responsibilities and duties performed
5. Performance Assessment: Evaluation of work quality, reliability, and competence using standard positive phrases
6. Conduct Statement: Description of behavior towards supervisors, colleagues, and if applicable, customers
7. Reason for Departure: Brief statement about the reason for ending the employment relationship (usually stating it was at employee's request)
8. Closing Formula: Standard closing with good wishes for the future
9. Signature Block: Date, signature of authorized representative, company stamp
1. Special Projects: Include when the employee has been involved in significant projects or initiatives
2. Training and Development: Include when the employee has completed notable training programs or achieved certifications during employment
3. Management Responsibilities: Include when the employee held leadership positions or supervised other employees
4. Language Skills: Include when language abilities were relevant to the position or when the employee worked in an international context
5. Awards and Recognition: Include when the employee received special recognition or awards during their employment
1. Certificate Attachments: Copies of relevant professional certificates or qualifications earned during employment
2. Project List: Detailed list of major projects when applicable for technical or project-based roles
3. Performance Metrics: Statistical performance data if relevant and beneficial to the employee (e.g., sales figures, project completion rates)
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