The Development Services Agreement is a critical legal document used when engaging external or internal developers for software, technology, or other development projects in Australia. This agreement type is essential for businesses requiring custom development work, whether for software applications, systems, websites, or other technical solutions. The document outlines the complete development relationship, including service scope, deliverables, timeframes, acceptance testing, intellectual property rights, and payment terms. It ensures compliance with Australian legislation while protecting both the service provider's and client's interests. The Development Services Agreement is particularly important in today's digital economy where custom development services are increasingly crucial for business operations and innovation.
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1. Parties: Identifies and provides full details of all parties to the agreement
2. Background: Sets out the context and purpose of the agreement
3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes interpretation rules
4. Term and Commencement: Specifies the duration of the agreement and when it becomes effective
5. Development Services: Details the scope of services to be provided, including deliverables and methodology
6. Project Management: Outlines project governance, reporting structures, and management processes
7. Change Management: Defines the process for requesting and implementing changes to the scope or specifications
8. Acceptance Testing: Specifies the testing procedures and acceptance criteria for deliverables
9. Fees and Payment: Details the fee structure, payment terms, and invoicing procedures
10. Intellectual Property Rights: Addresses ownership and licensing of pre-existing and newly created IP
11. Confidentiality: Defines confidential information and obligations regarding its protection
12. Data Protection and Privacy: Sets out obligations regarding personal data handling and privacy compliance
13. Warranties and Representations: States the warranties provided by each party
14. Liability and Indemnities: Defines liability limitations and indemnification obligations
15. Termination: Specifies termination rights and procedures
16. General Provisions: Includes standard boilerplate clauses such as notices, governing law, and dispute resolution
1. Source Code Escrow: Include when source code needs to be held in escrow for security or business continuity
2. Service Levels: Include when specific performance metrics need to be maintained
3. Security Requirements: Include when dealing with sensitive data or systems requiring specific security measures
4. Business Continuity: Include when service continuity is critical to the client's operations
5. Third Party Components: Include when the development involves third-party software or components
6. Training and Documentation: Include when knowledge transfer or user training is required
7. Maintenance and Support: Include when post-development support services are part of the arrangement
8. Insurance: Include when specific insurance requirements need to be detailed
9. Export Control: Include when the development involves international data transfer or technology export
1. Schedule 1 - Development Services Specification: Detailed technical specifications of the services and deliverables
2. Schedule 2 - Project Plan and Milestones: Timeline, key milestones, and delivery dates
3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones
4. Schedule 4 - Service Levels: Specific performance metrics and measurement criteria
5. Schedule 5 - Acceptance Test Criteria: Detailed testing procedures and acceptance requirements
6. Schedule 6 - Client Materials and Requirements: List of materials and assistance to be provided by the client
7. Schedule 7 - Key Personnel: Details of key team members and their roles
8. Schedule 8 - Approved Subcontractors: List of approved subcontractors and their roles
9. Appendix A - Technical Environment Specifications: Details of the technical environment and requirements
10. Appendix B - Security Requirements: Detailed security protocols and requirements
Authors
Relevant legal definitions
Clauses
Relevant Industries
Technology
Financial Services
Healthcare
E-commerce
Manufacturing
Education
Government
Telecommunications
Media and Entertainment
Professional Services
Real Estate
Energy and Utilities
Relevant Teams
Legal
Information Technology
Procurement
Software Development
Project Management
Operations
Risk and Compliance
Commercial
Information Security
Vendor Management
Relevant Roles
Chief Technology Officer
IT Director
Project Manager
Legal Counsel
Procurement Manager
Development Manager
Software Engineer
Technical Architect
Contract Manager
Business Analyst
Operations Director
Chief Information Officer
Commercial Manager
Risk Manager
Compliance Officer
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