This Enterprise Software License Agreement is designed for use when an organization needs to license software for enterprise-wide deployment in Australia. It establishes the legal framework for software usage, maintenance, and support while ensuring compliance with Australian legislation including the Copyright Act 1968, Competition and Consumer Act 2010, and Privacy Act 1988. The agreement is particularly suitable for medium to large-scale software implementations where multiple users across different business units require access to the software. It includes comprehensive terms covering license scope, usage restrictions, service levels, data protection, and security requirements, making it appropriate for business-critical software deployments that require clear governance and risk management.
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1. Parties: Identification of the licensor and licensee, including registered addresses and company details
2. Background: Context of the agreement, nature of the software, and general purpose of the license
3. Definitions: Detailed definitions of technical terms, business concepts, and agreement-specific terminology
4. License Grant: Scope of license, usage rights, restrictions, and territory limitations
5. Intellectual Property Rights: Ownership of IP, protection measures, and third-party rights
6. License Fees and Payment: Payment terms, fee structure, invoicing, and payment mechanics
7. Term and Termination: Duration, renewal terms, termination rights, and post-termination obligations
8. Maintenance and Support: Standard support services, service levels, and response times
9. Warranties and Disclaimers: Software performance warranties, compliance warranties, and limitations
10. Data Protection and Security: Data handling obligations, security requirements, and privacy compliance
11. Confidentiality: Protection of confidential information and trade secrets
12. Liability and Indemnification: Limitation of liability, mutual indemnities, and insurance requirements
13. General Provisions: Standard boilerplate including governing law, dispute resolution, and notices
1. Professional Services: Terms for implementation, configuration, or customization services if required
2. Service Levels: Detailed SLAs if not covered in maintenance and support schedule
3. Disaster Recovery: Business continuity and disaster recovery obligations for critical enterprise systems
4. Audit Rights: Software usage audit provisions for compliance verification
5. Source Code Escrow: Terms for source code escrow if required for business continuity
6. Multi-tenant Provisions: Special terms for multi-tenant software environments
7. Export Control: Compliance with export control laws if software contains restricted technology
8. Change Control: Process for managing changes to software or services
9. Training: Terms for user training and documentation if provided
1. Schedule 1 - Software Description: Detailed technical specifications of licensed software components
2. Schedule 2 - License Fees: Detailed pricing structure, payment schedules, and fee calculations
3. Schedule 3 - Service Level Agreement: Detailed service levels, performance metrics, and remedies
4. Schedule 4 - Support Services: Detailed description of support services, processes, and escalation procedures
5. Schedule 5 - Security Requirements: Detailed security standards, protocols, and compliance requirements
6. Schedule 6 - Implementation Plan: Timeline and milestones for software deployment if applicable
7. Appendix A - Authorized Users: Definition and categories of authorized users and access levels
8. Appendix B - Acceptable Use Policy: Rules and restrictions for software usage
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