Your data doesn't train Genie's AI
You keep IP ownership of your information
1. Patient Information: Essential details including full name, date of birth, contact information, and healthcare identifier numbers
2. Request Details: Specific information about what records are being requested, including date ranges and types of records
3. Purpose of Request: Reason for requesting the records (required by privacy legislation)
4. Identity Verification: Requirements for proving identity, including acceptable forms of ID
5. Consent Declaration: Patient's formal consent for the release of their mental health records
6. Preferred Format: How the requestor would like to receive the records (electronic/paper)
7. Processing Fee Information: Details about any applicable fees and payment methods
1. Representative Authorization: Used when someone other than the patient is requesting records, including legal authority verification
2. Urgent Request Details: Additional section for time-sensitive requests requiring expedited processing
3. Healthcare Provider Details: Specific section for requests being sent to multiple providers or facilities
4. Third Party Disclosure Consent: Used when records need to be sent directly to a third party
5. Interstate/International Request: Additional requirements for requests from outside the immediate jurisdiction
1. Schedule A - Acceptable ID Documents: List of acceptable identification documents for verification purposes
2. Schedule B - Fee Schedule: Detailed breakdown of applicable fees and payment requirements
3. Schedule C - Privacy Notice: Detailed information about how the provided information will be used and protected
4. Appendix 1 - Authority to Act Form: Template for representatives to document their authority to act on behalf of the patient
5. Appendix 2 - Records Request Checklist: Checklist to ensure all required information and documentation is included
Healthcare
Mental Health Services
Medical Administration
Legal Services
Social Services
Public Health
Private Healthcare
Government Health Services
Medical Records
Privacy and Compliance
Patient Services
Health Information Management
Legal and Regulatory
Clinical Administration
Quality Assurance
Front Office Operations
Medical Records Officer
Privacy Officer
Mental Health Professional
Healthcare Administrator
Compliance Officer
Medical Secretary
Practice Manager
Legal Counsel
Health Information Manager
Patient Services Coordinator
Clinical Documentation Specialist
Healthcare Privacy Specialist
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ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it


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