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1. Parties: Identification of the transport service provider and the customer, including full legal names and ABNs
2. Background: Context of the agreement, including the customer's transport needs and the provider's services
3. Definitions: Defined terms used throughout the agreement, including industry-specific terminology
4. Service Requirements: Detailed description of transport services, including routes, frequency, and vehicle requirements
5. Term and Renewal: Duration of the agreement and conditions for renewal or extension
6. Pricing and Payment: Service rates, payment terms, fuel levies, and invoice procedures
7. Performance Standards: Service level requirements, KPIs, and quality standards
8. Safety and Compliance: Obligations regarding safety regulations, permits, and Chain of Responsibility requirements
9. Insurance and Liability: Insurance requirements, liability limitations, and indemnification provisions
10. Risk Allocation: Distribution of risks between parties, including loss/damage to goods
11. Termination: Grounds for termination, notice requirements, and consequences
12. Dispute Resolution: Process for resolving disputes, including mediation and jurisdiction
13. General Provisions: Standard boilerplate clauses including notices, amendment process, and governing law
1. Dangerous Goods: Additional requirements when transporting dangerous or hazardous materials
2. Cross-Border Operations: Specific provisions for interstate or international transport services
3. Subcontracting: Terms governing the use of subcontractors for transport services
4. Equipment Provision: Terms regarding provision and maintenance of specific transport equipment
5. Environmental Requirements: Specific environmental compliance and reporting obligations
6. Force Majeure: Provisions for handling unforeseen events affecting service delivery
7. Technology and Systems: Requirements for use of tracking, management or booking systems
8. Training Requirements: Specific training obligations for personnel involved in transport operations
1. Schedule 1 - Service Specifications: Detailed description of routes, collection/delivery points, and service frequencies
2. Schedule 2 - Rate Card: Detailed pricing structure including base rates and additional charges
3. Schedule 3 - Performance Metrics: Specific KPIs, measurement methods, and reporting requirements
4. Schedule 4 - Vehicle Specifications: Details of required vehicles, including capacity and special equipment
5. Schedule 5 - Operating Procedures: Standard operating procedures for collection, delivery, and handling
6. Schedule 6 - Insurance Requirements: Specific insurance types and coverage levels required
7. Schedule 7 - Contact Details: Key personnel and emergency contact information
8. Appendix A - Compliance Checklist: Checklist of regulatory requirements and compliance obligations
9. Appendix B - Incident Report Form: Standard form for reporting accidents, damages, or service failures
Transportation and Logistics
Manufacturing
Retail
Mining
Agriculture
Construction
Food and Beverage
E-commerce
Healthcare
Chemical Industry
Automotive
Energy and Resources
Legal
Operations
Logistics
Supply Chain
Procurement
Risk and Compliance
Fleet Management
Commercial
Safety and Quality
Contract Administration
Logistics Manager
Transport Operations Manager
Supply Chain Director
Procurement Manager
Fleet Manager
Compliance Officer
Risk Manager
Commercial Manager
Contract Administrator
Operations Director
Legal Counsel
Safety Manager
Business Development Manager
Chief Operations Officer
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