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1. Sender's Information: Full name, address, and account details of the person/entity making the demand
2. Bank's Information: Full name and address of the bank branch and department/person responsible
3. Account Reference: Relevant account numbers and identifiers
4. Issue Description: Clear and concise description of the problem or reason for the demand
5. Factual Background: Chronological summary of relevant events and previous communications
6. Legal Basis: Reference to relevant laws, regulations, or contractual terms supporting the demand
7. Specific Demand: Clear statement of what is being demanded (e.g., refund, correction, action)
8. Monetary Amount: Exact amount being demanded, if applicable, with breakdown
9. Timeline: Specific deadline for the bank to respond or comply
10. Consequences: Statement of intended next steps if demand is not met
11. Closing: Professional closing with contact information for response
1. Interest Calculation: Include when demanding interest on amounts owed
2. Previous Correspondence: Reference when there has been significant prior communication
3. Third Party Authorization: Include when letter is sent on behalf of someone else
4. Fraud Alert: Include when the demand relates to unauthorized transactions or fraud
5. Alternative Resolution: Suggested alternative solutions or compromise options
6. Carbon Copy Notice: When copying regulators or other relevant parties
1. Transaction Records: Copies of relevant bank statements or transaction receipts
2. Communication Log: Chronological record of previous communications with the bank
3. Supporting Documents: Any relevant contracts, forms, or other supporting evidence
4. Proof of Loss: Documentation proving financial loss or damages
5. Authorization Documents: Power of attorney or authorization letters if acting for another party
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