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1. Parties: Identification of the tax preparation service provider and the client
2. Background: Context of the agreement and the nature of tax preparation services to be provided
3. Definitions: Key terms including 'Confidential Information', 'Tax Information', 'Personal Information', 'Services', and 'Authorized Persons'
4. Scope of Confidential Information: Detailed description of what constitutes confidential information in the context of tax preparation
5. Confidentiality Obligations: Core confidentiality duties of the tax preparer and their staff
6. Permitted Disclosures: Circumstances under which disclosure is permitted, including legal requirements and CRA reporting obligations
7. Security Measures: Required physical, electronic, and procedural safeguards for protecting confidential information
8. Staff and Third Party Compliance: Requirements for ensuring compliance by employees and subcontractors
9. Duration and Survival: Term of the agreement and obligations that continue after termination
10. Return or Destruction of Information: Procedures for handling confidential information after service completion
11. Breach Notification: Requirements and procedures for reporting any confidentiality breaches
12. Governing Law: Specification of Canadian law and jurisdiction
1. Data Protection Officer: Required if the firm is large enough to have a designated privacy officer or handling substantial amounts of data
2. International Data Transfers: Required if tax information may be processed across borders
3. Electronic Services: Required if offering online tax preparation or electronic storage services
4. Insurance Requirements: Optional section specifying required professional liability and cyber insurance coverage
5. Audit Rights: Optional provision allowing client to audit security measures, typically included for large corporate clients
6. Disaster Recovery: Optional section for larger firms detailing business continuity and disaster recovery procedures
1. Schedule A - Security Protocols: Detailed description of specific security measures and protocols to be maintained
2. Schedule B - Authorized Personnel: List of personnel authorized to access confidential information
3. Schedule C - Data Handling Procedures: Specific procedures for handling, storing, and disposing of confidential information
4. Appendix 1 - Privacy Policy: Copy of the tax preparer's privacy policy
5. Appendix 2 - Breach Response Plan: Detailed procedures for responding to and reporting privacy breaches
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