The White Label Software Reseller Agreement is essential for software companies seeking to expand their market reach through third-party distribution channels in Canada. This agreement is typically used when a software provider wishes to allow another company to rebrand and resell their software solution under the reseller's own brand name. It addresses crucial elements such as intellectual property rights, licensing terms, revenue sharing, support obligations, and compliance with Canadian federal and provincial regulations. The agreement is particularly relevant in today's digital economy where software distribution partnerships are increasingly common, and it provides the necessary legal framework to protect both parties while enabling successful business collaboration. Key considerations include compliance with PIPEDA, provincial consumer protection laws, and electronic commerce regulations, as well as establishing clear operational guidelines for the partnership.
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1. Parties: Identification of the software provider and reseller, including full legal names and addresses
2. Background: Context of the agreement, including brief description of the software and business relationship
3. Definitions: Key terms used throughout the agreement, including technical and commercial definitions
4. Appointment and License Grant: Scope of reseller appointment and software license, including territorial rights and exclusivity terms
5. White Labeling Rights and Obligations: Rights and requirements for rebranding the software, including trademark usage and branding guidelines
6. Pricing and Payment Terms: Financial terms, including license fees, payment schedules, and revenue sharing arrangements
7. Distribution and Marketing: Rights and obligations regarding software distribution and marketing activities
8. Support and Maintenance: Responsibilities for providing technical support and maintenance services
9. Intellectual Property Rights: Protection and ownership of IP, including software, modifications, and customer data
10. Confidentiality: Protection of confidential information and trade secrets
11. Representations and Warranties: Promises and guarantees made by both parties regarding the software and services
12. Limitation of Liability: Limits on parties' liability and allocation of risks
13. Term and Termination: Duration of agreement and circumstances for termination
14. Post-Termination Obligations: Obligations and rights of parties after agreement ends
15. General Provisions: Standard legal provisions including governing law, notices, and assignment
1. Performance Requirements: Minimum sales targets and performance metrics, used when specific sales goals are required
2. Training and Certification: Requirements for reseller staff training and certification, important for complex software products
3. Data Protection and Privacy: Detailed privacy obligations, essential when personal data processing is involved
4. Source Code Escrow: Terms for source code protection and access, important for business-critical applications
5. Professional Services: Terms for additional services like customization or implementation, needed when reseller provides these services
6. Insurance Requirements: Specific insurance coverage requirements, important for high-value or high-risk deployments
7. Compliance and Audit Rights: Detailed compliance requirements and audit procedures, important for regulated industries
8. End User Support: Specific requirements for end-user support, important when reseller handles direct customer support
1. Schedule A - Software Description: Detailed description of the software, including features, specifications, and technical requirements
2. Schedule B - Pricing Schedule: Detailed pricing structure, including license fees, volume discounts, and commission rates
3. Schedule C - Service Level Agreement: Performance standards, support levels, and response time requirements
4. Schedule D - Territory Definition: Detailed description of authorized sales territory and any exclusions
5. Schedule E - Branding Guidelines: Specific requirements for white labeling, including trademark usage and branding standards
6. Schedule F - Technical Requirements: Technical specifications for hosting, integration, and deployment
7. Appendix 1 - Approved End User License Agreement: Standard EULA to be used with end customers
8. Appendix 2 - Support and Maintenance Terms: Detailed terms for technical support and maintenance services
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