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1. Parties: Identification of the staffing agency and the client company, including full legal names, registration details, and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Key terms used throughout the agreement, including 'Temporary Workers', 'Services', 'Assignment', etc.
4. Scope of Services: Detailed description of the staffing services to be provided, including the process for requesting and providing temporary workers
5. Agency Obligations: Staffing agency's responsibilities, including worker screening, qualifications verification, and compliance with AÜG requirements
6. Client Obligations: Client's responsibilities regarding temporary workers, workplace safety, and supervision
7. Worker Assignment Process: Procedures for requesting workers, acceptance/rejection, and replacement of temporary workers
8. Working Time and Conditions: Provisions regarding working hours, workplace conditions, and integration with client's operations
9. Fees and Payment Terms: Pricing structure, payment terms, invoicing procedures, and any surcharges
10. Equal Treatment and Remuneration: Provisions ensuring compliance with equal pay principles under AÜG
11. Data Protection: GDPR compliance measures and data handling procedures
12. Liability and Insurance: Allocation of risks, insurance requirements, and indemnification provisions
13. Confidentiality: Protection of confidential information and trade secrets
14. Term and Termination: Duration of the agreement and termination provisions
15. Final Provisions: Governing law, jurisdiction, severability, and entire agreement clauses
1. Direct Hiring Provisions: Terms regarding the client's ability to hire temporary workers permanently, including transfer fees - include when the client may want to convert temporary workers to permanent employees
2. Specialized Training: Provisions for specific training requirements and cost allocation - include when specialized skills or certifications are needed
3. International Assignments: Additional terms for cross-border temporary work arrangements - include for clients with international operations
4. Industry-Specific Compliance: Additional compliance requirements for specific industries - include for regulated sectors like healthcare or financial services
5. Key Performance Indicators: Performance metrics and reporting requirements - include when specific service levels are required
6. Framework Agreement Provisions: Terms for multiple location or division coverage - include for clients with multiple sites or subsidiaries
1. Schedule 1 - Rate Card: Detailed pricing structure including hourly rates, overtime rates, and special charges
2. Schedule 2 - Service Specifications: Detailed description of worker categories, qualifications, and specific service requirements
3. Schedule 3 - Assignment Documentation: Standard forms for worker requests, assignments, and acceptance/rejection
4. Schedule 4 - Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures
5. Schedule 5 - Health and Safety Requirements: Specific workplace safety requirements and procedures
6. Appendix A - Required Worker Qualifications: List of minimum qualifications and certifications by worker category
7. Appendix B - Client Locations: List of approved client locations where services will be provided
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