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Recruitment Process Outsourcing Agreement Template for England and Wales

A Recruitment Process Outsourcing Agreement is a comprehensive legal document governed by English and Welsh law that establishes the terms and conditions under which an RPO provider will manage all or part of a client company's recruitment function. The agreement covers service delivery, performance metrics, data protection compliance, pricing structures, and operational procedures while ensuring compliance with UK employment and data protection legislation.

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What is a Recruitment Process Outsourcing Agreement?

The Recruitment Process Outsourcing Agreement is designed for organizations seeking to outsource their recruitment processes to specialized providers. This contract type is particularly relevant when companies want to streamline their hiring processes, reduce recruitment costs, or access specialized expertise. Under English and Welsh law, the agreement encompasses essential elements including GDPR compliance, employment legislation, and recruitment regulations. It defines the scope of services, performance metrics, data handling procedures, and commercial terms while protecting both parties' interests in the recruitment relationship.

What sections should be included in a Recruitment Process Outsourcing Agreement?

1. Parties: Details of the client company and the RPO provider

2. Background: Context of the agreement and high-level objectives

3. Definitions: Key terms used throughout the agreement

4. Services: Detailed scope of recruitment services to be provided

5. Service Levels and KPIs: Performance metrics and measurement criteria

6. Fees and Payment Terms: Pricing structure, payment schedule, and invoicing requirements

7. Data Protection: GDPR compliance and data handling procedures

8. Confidentiality: Protection of sensitive information

9. Term and Termination: Duration and conditions for ending the agreement

10. Governing Law: Jurisdiction and applicable law

What sections are optional to include in a Recruitment Process Outsourcing Agreement?

1. Volume Commitments: Minimum recruitment volumes - for large-scale RPO arrangements

2. International Services: Cross-border recruitment provisions - when recruiting across multiple jurisdictions

3. Technology Integration: ATS and HRIS integration requirements - when specific systems integration is needed

4. Transition Services: Process for transitioning from existing arrangements - when replacing an incumbent provider

What schedules should be included in a Recruitment Process Outsourcing Agreement?

1. Service Description: Detailed breakdown of services and processes

2. Service Levels: Detailed KPIs and measurement methodology

3. Fee Schedule: Detailed pricing structure and payment terms

4. Data Processing Agreement: GDPR-compliant data processing terms

5. Implementation Plan: Timeline and milestones for service deployment

6. Key Personnel: Named individuals responsible for service delivery

7. Client Policies: Relevant client policies to be followed

8. Exit Plan: Process for service transition upon termination

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

Jurisdiction

England and Wales

Publisher

Genie AI

Cost

Free to use

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