The Feedback Form serves as a crucial tool for organizations operating in Hong Kong to gather and assess customer satisfaction and service quality. This document is specifically designed to comply with Hong Kong's legal framework, particularly the Personal Data (Privacy) Ordinance (Cap. 486). Organizations typically use this Feedback Form when seeking structured input from customers about their products, services, or overall experience. The form includes essential components such as personal data collection statements, clear consent mechanisms, and purpose specifications for data usage. It's particularly valuable for businesses seeking to maintain quality standards, improve customer service, and demonstrate compliance with Hong Kong's regulatory requirements for customer feedback collection and data protection.
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Genie AI's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Form Title and Introduction: Clear identification of the document as a feedback form and brief explanation of its purpose
2. Personal Information Section: Collection of basic contact details with clear data privacy notice
3. Data Privacy Statement: Mandatory statement explaining how personal data will be collected, used, and protected in compliance with PDPO
4. Main Feedback Questions: Core feedback questions using appropriate rating scales or comment boxes
5. Submission Instructions: Clear instructions on how to submit the completed form
6. Declaration and Consent: User's acknowledgment of the data privacy terms and consent to data processing
1. Service/Product Details: To be included when feedback is specific to a particular service or product
2. Staff Performance Evaluation: Optional section for evaluating specific staff members or service representatives
3. Future Contact Preferences: Section for indicating preferences about future communications
4. Marketing Consent: Optional section for obtaining consent for marketing communications
5. Attachment Section: Space for users to attach supporting documents or images
6. Follow-up Permission: Section asking if the organization may contact the user for follow-up questions
1. Rating Scale Guide: Explanation of any rating scales used in the feedback form
2. Privacy Policy: Detailed privacy policy referenced in the main form
3. Terms and Conditions: Additional terms and conditions if applicable
4. Service Categories: List of service or product categories for reference if applicable
Relevant legal definitions
Clauses
Relevant Industries
Retail
Financial Services
Healthcare
Hospitality
Education
Professional Services
Technology
Transportation
Real Estate
Food and Beverage
Telecommunications
Public Services
Relevant Teams
Customer Service
Quality Assurance
Operations
Compliance
Legal
Marketing
Customer Experience
Brand Management
Front Office
Data Protection
Business Development
Relevant Roles
Customer Service Manager
Quality Assurance Director
Operations Manager
Compliance Officer
Data Protection Officer
Customer Experience Manager
Service Quality Supervisor
Brand Manager
Marketing Director
Business Development Manager
Front Desk Manager
Retail Manager
Find the exact document you need
Staff Risk Assessment
A Hong Kong-compliant workplace safety document for systematic identification and management of employee risks, aligned with local occupational safety regulations.
find out more
Performance Review Management
A Hong Kong-compliant framework for managing employee performance reviews, including evaluation procedures, documentation requirements, and legal safeguards.
find out more
Monthly Payment Contract
A Hong Kong law-governed agreement establishing terms and conditions for recurring monthly payments between parties.
find out more
Mid Year Performance Review Form
A Hong Kong-compliant mid-year performance evaluation document for assessing employee achievements, development needs, and setting action plans.
find out more
Customer Service Cover Letter With Experience
A Hong Kong-compliant cover letter template for experienced customer service professionals, demonstrating relevant skills and achievements in accordance with local business practices.
find out more
3 Month Review Form
A Hong Kong-compliant performance evaluation form for conducting employee reviews at the three-month mark of employment.
find out more
90 Day Performance Review
A Hong Kong-compliant 90-day employee performance evaluation document that assesses new hire performance and determines continued employment suitability.
find out more
Appraisal Invite
A Hong Kong-compliant formal invitation document for employee performance appraisal meetings, outlining key meeting details and preparation requirements.
find out more
Staff Employment Confirmation Letter
A formal document under Hong Kong law confirming employment terms and conditions between employer and employee.
find out more
Online Credit Card Authorization Form
A Hong Kong-compliant Online Credit Card Authorization Form for secure payment processing, meeting local privacy and electronic transaction requirements.
find out more
Performance Evaluation Report Form
A Hong Kong-compliant form for documenting employee performance evaluations and assessments.
find out more
Interim Payment Agreement
A Hong Kong-law agreement establishing terms and procedures for interim payments between parties, including payment certification and dispute resolution mechanisms.
find out more
Self Affidavit
A legally binding sworn statement made under Hong Kong law, declaring facts or circumstances to be true, authenticated by a Commissioner for Oaths.
find out more
Manager Review
A Hong Kong-compliant manager review document for formal performance evaluation and professional development planning.
find out more
Staff Evaluation
A Hong Kong-compliant framework for conducting and documenting employee performance evaluations, aligned with local employment and privacy laws.
find out more
Performance Evaluation Report
A Hong Kong-compliant performance evaluation document for systematic assessment of employee performance and goal-setting.
find out more
Feedback Form
A Hong Kong-compliant feedback collection form with integrated data privacy protection measures for gathering customer insights and service evaluations.
find out more
Evaluation Form For Employees
A Hong Kong-compliant employee evaluation form for structured performance assessment and professional development planning.
find out more
Probation Review
A Hong Kong-compliant document for evaluating employee performance during probation and documenting the review outcome.
find out more
Peer Evaluation
A Hong Kong law-governed agreement establishing procedures and guidelines for conducting peer evaluations within organizations, ensuring legal compliance and fair assessment processes.
find out more
Mid Probation Review
A Hong Kong-compliant formal assessment document used to evaluate employee performance and progress at the midpoint of their probationary period.
find out more
Annual Review Report
A comprehensive annual corporate report required under Hong Kong law that details company performance, operations, and governance for the preceding financial year.
find out more
Agency Performance Review
A Hong Kong-compliant document for evaluating and documenting agency performance against predetermined criteria and contractual obligations.
find out more
Simple Payment Agreement Contract
A Hong Kong law-governed agreement establishing payment terms and obligations between parties, including payment schedules, methods, and enforcement mechanisms.
find out more
Employee Evaluation Form
A Hong Kong-compliant employee performance evaluation document that enables structured assessment of work performance, competencies, and development needs.
find out more
Performance Bond Agreement
A Hong Kong law-governed security instrument where a financial institution guarantees the performance obligations of one party to another, typically used in commercial and construction projects.
find out more
Performance Appraisal For Probationary Employees
A Hong Kong-compliant performance appraisal framework for evaluating employees during their probationary period, ensuring fair and structured assessment processes.
find out more
Management And Administrative Services Agreement
A Hong Kong law-governed agreement establishing terms for management and administrative services between service provider and client.
find out more
General Partnership Operating Agreement
A Hong Kong law-governed agreement establishing the terms and conditions for operating a general partnership, including partner rights, responsibilities, and business governance.
find out more
Executive Offer Letter
A Hong Kong law-governed employment offer letter outlining terms and conditions for executive-level positions, serving as a binding contract upon acceptance.
find out more
Board Performance Evaluation Report
A formal assessment of board effectiveness and performance aligned with Hong Kong corporate governance requirements and regulations.
find out more
Appraisal Evaluation Form
A Hong Kong-compliant employee performance evaluation document for systematic assessment of work performance and professional development planning.
find out more
Performance And Financial Bank Guarantee
A Hong Kong law-governed bank guarantee securing both performance obligations and financial commitments, providing dual protection to beneficiaries through bank-backed assurance.
find out more
Probationary Employment Agreement
A Hong Kong law-governed agreement establishing employment terms during a probationary period, including key conditions for permanent confirmation.
find out more
Performance Evaluation Sheet
A Hong Kong-compliant performance evaluation document for assessing employee achievements, competencies, and development goals.
find out more
Confirm Probation Letter
A Hong Kong law-compliant document confirming an employee's successful completion of probation and transition to permanent employment status.
find out more
Annual Evaluation Form
A Hong Kong-compliant annual employee performance evaluation document for structured assessment and documentation of employee achievements and development goals.
find out more
Uptime Agreement
A Hong Kong law-governed agreement specifying guaranteed service availability levels and remedies for service interruptions.
find out more
Talent Consent Form
A Hong Kong law-governed document obtaining talent's consent for use of their image, performance, and personal data in media productions.
find out more
One Month Termination Notice To Employee
A Hong Kong-compliant one-month employment termination notice letter that formally communicates the end of employment and related terms to an employee.
find out more
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)