The Collection Demand Letter is a critical document in Indonesian debt recovery processes, typically used when regular payment reminders have failed to secure payment. This formal document, governed by Indonesian Civil Code and financial regulations, serves as the final notice before potential legal action. It must carefully balance assertiveness with compliance with Indonesian consumer protection laws and OJK regulations on debt collection practices. The letter typically includes comprehensive debt details, payment history, clear payment demands, and consequences of non-compliance. It's particularly important as it often serves as documentary evidence in subsequent legal proceedings and demonstrates the creditor's attempt at amicable settlement before pursuing legal remedies.
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1. Letterhead and Date: Official letterhead of the creditor/collecting entity and current date
2. Recipient Details: Complete name and address of the debtor, including any reference numbers
3. Subject Line: Clear indication that this is a formal demand for payment
4. Debt Details: Specific information about the outstanding debt, including original amount, current balance, and relevant dates
5. Payment History: Brief summary of previous payments and missed payments
6. Formal Demand: Clear statement of the amount demanded and payment deadline
7. Payment Instructions: Specific details on how and where to make the payment
8. Legal Consequences: Statement of potential legal actions if payment is not received
9. Contact Information: Details for communication regarding the demand
10. Signature Block: Formal closing with authorized signatory details
1. Previous Communications Reference: Include when there have been prior collection attempts or correspondence
2. Interest Calculation: Include when claiming accrued interest on the outstanding amount
3. Settlement Options: Include when willing to offer payment plans or settlement alternatives
4. Third Party Authorization: Include when the letter is sent by a collection agency or legal representative
5. Dispute Resolution Process: Include when required to inform debtor of their right to dispute the debt
1. Statement of Account: Detailed breakdown of the debt, including principal, interest, and any penalties
2. Copy of Original Agreement: Evidence of the original debt agreement or contract
3. Payment History Record: Detailed record of all payments made and missed payments
4. Previous Correspondence Log: Copies of relevant prior communication attempts
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