The Receipt Release And Refunding Agreement Form is a crucial document used in Indonesian business transactions when a refund needs to be processed and documented formally. This agreement is essential when businesses need to provide refunds to customers or between business entities, ensuring compliance with Indonesian Civil Code (KUHPerdata) and consumer protection laws. The document serves multiple purposes: it provides legal proof of the refund transaction, protects the refunding party from future claims related to the same transaction, and maintains proper documentation for accounting and tax purposes. It should be used whenever a significant refund is processed, particularly in situations requiring formal documentation of the payment return and release of claims. The agreement includes essential details such as the original transaction reference, refund amount, payment method, and release terms, all structured to meet Indonesian legal requirements.
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1. Parties: Identification of all parties involved in the agreement, including full legal names, addresses, and any registration numbers for businesses
2. Background: Context of the original transaction, reason for refund, and brief description of the circumstances leading to this agreement
3. Definitions: Key terms used throughout the agreement, including 'Refund Amount', 'Original Transaction', and 'Release Date'
4. Refund Amount and Details: Specific amount to be refunded, currency, and reference to the original transaction
5. Payment Terms: Method and timing of the refund payment, including bank transfer details or other payment mechanisms
6. Release Provisions: Terms of release from future claims related to the refunded transaction
7. Acknowledgment of Receipt: Confirmation of receipt of the refund amount and satisfaction of claims
8. Representations and Warranties: Statements by both parties confirming their authority to enter into the agreement and the validity of the refund claim
9. Governing Law: Specification of Indonesian law as the governing law of the agreement
10. Execution: Signature blocks and execution requirements for all parties
1. Partial Refund Provisions: Used when only a portion of the original amount is being refunded, specifying what claims remain valid
2. Tax Implications: Include when the refund has specific tax consequences that need to be acknowledged
3. Confidentiality: Added when parties wish to keep the terms of the refund confidential
4. Dispute Resolution: Include when parties want to specify particular dispute resolution mechanisms
5. Third Party Rights: Used when the refund affects rights of parties not directly involved in the agreement
6. Currency Exchange Provisions: Include when the refund involves multiple currencies or exchange rate considerations
1. Schedule A - Original Transaction Details: Copy of original receipt, invoice, or transaction documentation
2. Schedule B - Proof of Payment: Documentation of the original payment made
3. Schedule C - Calculation of Refund Amount: Detailed breakdown of the refund amount, including any deductions or adjustments
4. Schedule D - Payment Instructions: Detailed banking or payment information for processing the refund
5. Appendix 1 - Supporting Documents: Any additional documentation supporting the refund claim or release
6. Appendix 2 - Authorization Letters: Any required authorization letters or power of attorney documents if parties are acting through representatives
Relevant legal definitions
Clauses
Relevant Industries
Retail
E-commerce
Financial Services
Hospitality
Travel and Tourism
Education
Healthcare
Professional Services
Manufacturing
Technology Services
Relevant Teams
Finance
Legal
Customer Service
Compliance
Operations
Treasury
Accounts Payable
Risk Management
Customer Relations
Documentation
Relevant Roles
Finance Manager
Accounts Payable Specialist
Customer Service Manager
Legal Counsel
Compliance Officer
Treasury Manager
Financial Controller
Refunds Coordinator
Operations Manager
Risk Manager
Accounting Manager
Customer Relations Officer
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