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1. Parties: Identification of the service provider and client, including registration details and authorized representatives
2. Background: Context of the agreement and brief description of the project objectives
3. Definitions: Definitions of technical and legal terms used throughout the agreement
4. Scope of Services: Detailed description of the software development services to be provided
5. Project Timeline and Milestones: Development phases, deadlines, and delivery schedules
6. Payment Terms: Fee structure, payment schedule, and invoicing procedures
7. Intellectual Property Rights: Ownership and licensing of developed software and pre-existing IP
8. Confidentiality: Protection of confidential information and trade secrets
9. Data Protection and Privacy: Compliance with Indonesian data protection laws and data handling procedures
10. Acceptance Testing: Testing procedures, acceptance criteria, and bug classification
11. Warranties and Representations: Quality guarantees and service level commitments
12. Limitation of Liability: Liability caps and exclusions
13. Term and Termination: Duration, renewal, and termination conditions
14. Force Majeure: Provisions for unforeseen circumstances and force majeure events
15. Governing Law and Dispute Resolution: Choice of Indonesian law and dispute resolution mechanisms
16. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Third-Party Software Integration: Include when the project involves integration with third-party software or APIs
2. Source Code Escrow: Add for critical software where source code needs to be held in escrow
3. Security Requirements: Include for projects with specific security compliance needs
4. Cloud Services and Hosting: Add when the agreement includes hosting or cloud service provisions
5. Training and Knowledge Transfer: Include when training services are part of the scope
6. Maintenance and Support: Add when post-development maintenance is included
7. Service Level Agreement (SLA): Include for projects requiring specific performance metrics and penalties
8. Disaster Recovery: Add for business-critical applications requiring disaster recovery procedures
1. Schedule 1 - Project Specifications: Detailed technical specifications and requirements of the software
2. Schedule 2 - Development Methodology: Description of development approach (e.g., Agile, Waterfall) and procedures
3. Schedule 3 - Acceptance Test Criteria: Detailed acceptance testing procedures and success criteria
4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, payment milestones, and additional costs
5. Schedule 5 - Service Levels: Detailed service level requirements and measurement metrics
6. Schedule 6 - Personnel: Key personnel and roles assigned to the project
7. Appendix A - Technical Environment: Description of development and deployment environment specifications
8. Appendix B - Change Request Template: Standard template for requesting and documenting changes
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