This 360 Degree Management Review document is designed for organizations operating in Ireland that seek to implement a comprehensive and legally compliant feedback system for their management staff. It is particularly relevant when organizations need to gather multi-source feedback about managers' performance, leadership capabilities, and development areas. The document ensures compliance with Irish employment law, including the Employment Equality Acts 1998-2015, Data Protection Act 2018, and GDPR requirements. It provides structured guidelines for collecting, processing, and utilizing feedback from various stakeholders while maintaining confidentiality and data protection standards. The framework is especially useful during annual review cycles, succession planning processes, or management development initiatives, offering a balanced approach to performance evaluation and leadership development.
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1. Purpose and Scope: Defines the objectives of the 360-degree review process and its application within the organization
2. Definitions: Defines key terms used throughout the document including 'reviewer', 'reviewee', 'feedback provider', '360-degree feedback', etc.
3. Review Process Overview: Outlines the general structure and timeline of the review process
4. Roles and Responsibilities: Details the responsibilities of all parties involved including HR, reviewers, reviewees, and feedback providers
5. Confidentiality and Data Protection: Outlines how feedback data will be collected, stored, and protected in compliance with GDPR
6. Feedback Categories and Criteria: Describes the competencies and behaviors being assessed
7. Rating System: Explains the rating scale and scoring methodology
8. Review Process Timeline: Detailed timeline of the review process from initiation to completion
9. Feedback Collection Method: Describes the tools and methods used to collect feedback
10. Results Communication: Details how results will be communicated to reviewees
11. Action Planning: Guidelines for creating development plans based on feedback
12. Appeals Process: Procedures for challenging or questioning review results
1. External Facilitator Guidelines: Used when external consultants are involved in administering the review process
2. Remote Review Procedures: Additional guidelines for conducting reviews in remote/hybrid work environments
3. Multi-Language Provisions: Required when reviews are conducted across multiple languages or geographical locations
4. Performance-Related Pay Links: Include when 360 feedback is tied to compensation decisions
5. Cultural Sensitivity Guidelines: Important for multinational organizations or diverse workforces
1. Schedule 1 - Feedback Questionnaire Template: Standard questionnaire format with competency areas and rating scales
2. Schedule 2 - Timeline Template: Detailed process timeline with key milestones and deadlines
3. Schedule 3 - Data Protection Impact Assessment: GDPR-compliant assessment of data processing activities
4. Schedule 4 - Reviewer Selection Criteria: Guidelines for selecting appropriate feedback providers
5. Schedule 5 - Development Plan Template: Template for creating action plans based on feedback
6. Appendix A - Competency Framework: Detailed descriptions of competencies being assessed
7. Appendix B - Sample Reports: Examples of feedback reports and their interpretation
8. Appendix C - FAQs: Common questions and answers about the review process
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