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1. Parties: Detailed identification of all parties to the agreement, including their legal status, registration details, and addresses
2. Background: Context of the agreement, relationship between parties, and purpose of entering into this master agreement
3. Definitions and Interpretation: Comprehensive definitions of terms used throughout the agreement and rules of interpretation
4. Scope and Purpose: Overall scope of the master agreement and its intended purpose in governing the relationship
5. Term and Renewal: Duration of the agreement, including commencement date and renewal provisions
6. Framework for Future Transactions: Structure and process for entering into subsequent transactions or agreements under this master agreement
7. Rights and Obligations: Core rights and obligations of each party under the master agreement
8. Operational Requirements: Day-to-day operational procedures and requirements for both parties
9. Payment Terms: General payment terms, pricing principles, and financial arrangements
10. Representations and Warranties: Standard and specific representations and warranties made by each party
11. Confidentiality: Obligations regarding confidential information and trade secrets
12. Intellectual Property: ownership and usage rights of intellectual property
13. Indemnification: Indemnification obligations and procedures
14. Limitation of Liability: Limitations and caps on liability of parties
15. Force Majeure: Provisions for unforeseen circumstances and their impact on obligations
16. Termination: Grounds and procedures for termination, including consequences
17. Dispute Resolution: Procedures for resolving disputes, including arbitration provisions
18. Governing Law: Specification of Indian law as governing law and jurisdiction
19. General Provisions: Standard boilerplate clauses including notices, amendments, assignment, etc.
1. Compliance with Laws: Specific section on regulatory compliance requirements - include when dealing with regulated industries or cross-border transactions
2. Insurance: Insurance requirements and obligations - include when specific insurance coverage is crucial
3. Performance Standards: Specific performance metrics and standards - include when service levels are critical
4. Data Protection: Specific provisions for handling personal data - include when personal data processing is involved
5. Environmental Compliance: Environmental obligations and standards - include for industries with environmental impact
6. Security Requirements: Physical or information security requirements - include for sensitive operations
7. Change Control: Procedures for managing changes - include for complex operational relationships
8. Business Continuity: Business continuity and disaster recovery requirements - include for critical business relationships
9. Anti-Corruption Compliance: Anti-corruption and ethics provisions - include for international dealings or government contracts
1. Schedule 1 - Contact Details: Key contacts and notice details for both parties
2. Schedule 2 - Service Specifications: Detailed specifications of services or deliverables covered
3. Schedule 3 - Pricing and Payment Terms: Detailed pricing structures, payment mechanisms, and financial terms
4. Schedule 4 - Technical Requirements: Technical specifications and requirements
5. Schedule 5 - Service Levels: Detailed service levels and performance metrics
6. Schedule 6 - Governance Structure: Detailed governance and management structure
7. Schedule 7 - Form of Statement of Work: Template for future statements of work under the master agreement
8. Appendix A - Required Forms: Standard forms and templates for operational use
9. Appendix B - Compliance Requirements: Detailed compliance requirements and procedures
10. Appendix C - Security Protocols: Detailed security protocols and requirements
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