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This Preventive Maintenance Contract template is designed for use in the Indian jurisdiction where regular maintenance services are required for equipment, facilities, or infrastructure. It is particularly suitable for businesses seeking to establish long-term maintenance relationships with service providers, ensuring consistent upkeep and minimizing operational disruptions. The document incorporates requirements from Indian contract law, labor regulations, and industry standards, while providing flexibility to accommodate specific maintenance needs across various sectors. It includes comprehensive provisions for service delivery, quality standards, safety protocols, and risk allocation, making it suitable for both simple and complex maintenance arrangements. The contract structure allows for customization based on the nature of assets being maintained, service frequency requirements, and specific compliance needs of different industries.

1. Parties: Identification of the service provider and the customer, including their registered addresses and company details

2. Background: Context of the agreement, including brief description of the customer's maintenance requirements and service provider's expertise

3. Definitions: Definitions of key terms used throughout the agreement, including technical terminology

4. Scope of Services: Detailed description of the preventive maintenance services to be provided, including frequency and nature of maintenance activities

5. Service Provider's Obligations: Specific responsibilities of the service provider, including maintenance schedules, reporting, and quality standards

6. Customer's Obligations: Customer's responsibilities including access provision, cooperation requirements, and baseline facility conditions

7. Term and Renewal: Duration of the contract and conditions for renewal or extension

8. Fees and Payment Terms: Maintenance fees, payment schedule, invoicing process, and any escalation provisions

9. Service Levels: Performance standards, response times, and measurement criteria

10. Personnel and Supervision: Requirements for maintenance staff, including qualifications and supervision

11. Parts and Materials: Provisions regarding supply, quality, and warranty of replacement parts and materials

12. Health and Safety: Safety protocols and compliance requirements for maintenance activities

13. Insurance and Liability: Insurance requirements and allocation of risks between parties

14. Confidentiality: Protection of confidential information exchanged during the service relationship

15. Termination: Grounds for termination, notice periods, and consequences of termination

16. Dispute Resolution: Process for resolving disputes, including escalation procedures and jurisdiction

17. General Provisions: Standard boilerplate clauses including notices, amendments, and force majeure