The Car Park Management Agreement is essential for property owners and developers in Malaysia seeking to outsource the operation and management of their parking facilities to specialized service providers. This document is commonly used in commercial properties, shopping centers, office buildings, and mixed-use developments where professional parking management is required. The agreement covers crucial aspects such as operational standards, revenue management, maintenance responsibilities, security requirements, and compliance with Malaysian federal and state regulations. It includes specific provisions addressing local authority requirements, consumer protection, and safety standards as mandated by Malaysian law. The agreement is particularly important in urban areas where efficient parking management is crucial for property value and user satisfaction.
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1. Parties: Identification of the property owner/principal and the car park management company
2. Background: Context of the agreement, including property details and purpose of the arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Appointment and Term: Formal appointment of the manager and duration of the agreement
5. Manager's Obligations: Core responsibilities including operations, maintenance, security, and customer service
6. Owner's Obligations: Property owner's responsibilities and commitments
7. Operating Standards: Required service levels and performance standards
8. Financial Terms: Fee structure, revenue sharing, payment terms, and financial reporting requirements
9. Insurance and Liability: Required insurance coverage and allocation of risks
10. Staff and Employment: Requirements for staffing and employment matters
11. Compliance: Obligations to comply with laws, regulations, and permits
12. Default and Remedies: Events of default and corresponding remedies
13. Termination: Termination events, process, and consequences
14. Handover: Procedures for transition upon termination
15. General Provisions: Standard boilerplate clauses including notices, assignment, governing law
1. Technology and Systems: For car parks using automated systems or special technology
2. Environmental Requirements: For properties requiring specific environmental management
3. Retail Integration: For car parks connected to shopping centers or retail facilities
4. Valet Services: When valet parking services are included
5. Electric Vehicle Facilities: For car parks offering EV charging facilities
6. Security Systems: Detailed security requirements for high-security facilities
7. Marketing and Promotions: For facilities requiring specific marketing activities
8. Third Party Agreements: When dealing with existing contracts or third-party rights
1. Property Description: Detailed description of the car park facility and premises
2. Service Specifications: Detailed operational procedures and service standards
3. Fee Structure: Detailed breakdown of management fees and revenue sharing arrangements
4. Equipment Inventory: List of equipment and assets included in the management scope
5. Key Performance Indicators: Specific performance metrics and targets
6. Emergency Procedures: Detailed emergency and evacuation procedures
7. Staff Requirements: Detailed staffing requirements and qualifications
8. Insurance Requirements: Specific insurance types and coverage amounts required
9. Parking Rates: Approved parking rates and pricing structure
10. Maintenance Schedule: Preventive maintenance requirements and schedules
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