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1. Header Information: Company letterhead, date, employee's name and contact details, and subject line clearly stating 'Letter of Concern'
2. Specific Issue Description: Clear and factual description of the problem behavior or performance issue, including specific incidents with dates and examples
3. Previous Communications: Reference to any verbal warnings, previous discussions, or other attempts to address the issue
4. Impact Statement: Explanation of how the behavior or performance issue affects the workplace, team, or company
5. Expected Standards: Clear outline of the company's expectations and required standards of performance or behavior
6. Improvement Plan: Specific actions the employee needs to take to improve and meet expectations
7. Timeline and Review Period: Clear timeline for expected improvement and when progress will be reviewed
8. Consequences: Statement of potential consequences if improvement is not achieved
9. Support Resources: Information about available support, training, or resources to help the employee improve
10. Closing: Invitation for discussion and signature requirements
1. Performance History: Include when there is a pattern of behavior or performance issues that needs to be documented
2. Company Policy Reference: Include when the concern relates to specific violations of company policies
3. Union Representative Notice: Include when the employee is covered by a collective labor agreement or has union representation
4. Medical Accommodation: Include when the performance issues might be related to health or medical conditions that require consideration
5. External Factors: Include when acknowledging external circumstances that may have contributed to the situation but still require addressing
1. Performance Improvement Plan: Detailed plan with specific goals, metrics, and timelines for improvement
2. Incident Reports: Copies of relevant incident reports or documentation of specific instances
3. Meeting Notes: Records of previous discussions or counseling sessions related to the issue
4. Relevant Policies: Copies of specific company policies or procedures that have been violated
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