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Service Partner Agreement for the Netherlands

Service Partner Agreement Template for Netherlands

A comprehensive legal agreement governed by Dutch law that establishes and regulates a service partnership between a principal company and a service provider. The document outlines the terms and conditions of the service relationship, including scope of services, quality standards, commercial terms, intellectual property rights, data protection obligations under GDPR, and specific responsibilities of both parties. It incorporates Dutch legal requirements and business practices while providing a framework for long-term service collaboration.

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What is a Service Partner Agreement?

The Service Partner Agreement is designed for use in the Dutch jurisdiction when a company (principal) needs to establish a formal, long-term relationship with a service provider. This document is particularly relevant when the services are integral to the principal's business operations and require detailed governance. The agreement addresses key aspects required under Dutch law, including clear service definitions, quality standards, GDPR compliance, and commercial terms. It's structured to provide comprehensive coverage of rights, obligations, and risk allocation between parties, while maintaining flexibility for specific service requirements. The Service Partner Agreement is distinct from standard vendor contracts as it emphasizes partnership aspects and typically involves closer integration between the parties.

What sections should be included in a Service Partner Agreement?

1. Parties: Identification of the contracting parties, including full legal names, registration numbers, and registered addresses

2. Background: Context of the agreement and brief description of each party's business and purpose of the partnership

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Partnership: Details of the partnership relationship and general principles of cooperation

5. Services: Detailed description of services to be provided by the service partner

6. Quality Standards: Required service levels, quality metrics, and performance standards

7. Commercial Terms: Pricing, payment terms, invoicing requirements, and financial arrangements

8. Obligations of Service Partner: Specific duties, responsibilities, and commitments of the service partner

9. Obligations of Principal: Specific duties, responsibilities, and commitments of the principal company

10. Intellectual Property Rights: Ownership and usage rights of IP created or used during the partnership

11. Confidentiality: Protection of confidential information and trade secrets

12. Data Protection: GDPR compliance and data handling requirements

13. Term and Termination: Duration of agreement and conditions for termination

14. Liability and Indemnification: Allocation of risks, limitation of liability, and indemnification obligations

15. Force Majeure: Provisions for unforeseen circumstances and force majeure events

16. Governing Law and Jurisdiction: Applicable law (Dutch) and jurisdiction for dispute resolution

17. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments

What sections are optional to include in a Service Partner Agreement?

1. Non-Compete: Restrictions on competitive activities, used when service partner has access to sensitive information or strategic operations

2. Insurance: Required insurance coverage, used when services involve significant risks or regulatory requirements

3. Bank Guarantee: Financial security requirements, used for high-value services or significant advance payments

4. Compliance with Industry Standards: Specific industry regulations and standards, used for regulated industries

5. Subcontracting: Rules for engaging subcontractors, used when subcontracting needs to be explicitly addressed

6. Marketing and Branding: Usage of trademarks and marketing materials, used when partner represents principal's brand

7. Training Requirements: Required training and certifications, used for technical or specialized services

8. Audit Rights: Right to audit partner's operations, used for quality-critical or financially significant partnerships

What schedules should be included in a Service Partner Agreement?

1. Schedule 1 - Service Specifications: Detailed technical specifications and scope of services

2. Schedule 2 - Service Levels: Specific KPIs, performance metrics, and measurement methods

3. Schedule 3 - Pricing and Payment Terms: Detailed fee structure, payment schedules, and pricing calculations

4. Schedule 4 - Principal's Materials: List of materials, equipment, or resources provided by the principal

5. Schedule 5 - Contact Details: Key contacts and escalation procedures for both parties

6. Appendix A - Data Processing Agreement: GDPR-compliant data processing terms and conditions

7. Appendix B - Information Security Requirements: IT security standards and protocols to be followed

8. Appendix C - Compliance Checklist: Required certifications, permits, and compliance requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Netherlands

Publisher

Genie AI

Cost

Free to use
Relevant legal definitions

































































Clauses


















































Relevant Industries

Information Technology

Professional Services

Manufacturing

Logistics and Supply Chain

Healthcare

Financial Services

Telecommunications

Consulting

Facilities Management

Engineering

Research and Development

Education and Training

Relevant Teams

Legal

Procurement

Operations

Commercial

Finance

Compliance

Risk Management

Vendor Management

Business Development

Service Delivery

Relevant Roles

Chief Executive Officer

Chief Operating Officer

Procurement Manager

Legal Counsel

Contract Manager

Business Development Manager

Operations Director

Commercial Director

Vendor Management Lead

Partnership Manager

Service Delivery Manager

Chief Financial Officer

Risk Manager

Compliance Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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