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1. Parties: Identifies the parties to the agreement - typically the organization and the employee
2. Background: Sets out the context and purpose of implementing the 360-degree feedback process
3. Definitions: Defines key terms used throughout the agreement including 'feedback providers', 'assessment period', 'feedback report', etc.
4. Purpose and Objectives: Clearly states the goals and intended outcomes of the 360-degree feedback process
5. Feedback Process Overview: Outlines the general structure and timeline of the feedback process
6. Roles and Responsibilities: Defines the roles of all participants including feedback providers, recipients, and administrators
7. Confidentiality and Data Protection: Specifies how feedback data will be collected, stored, and protected
8. Feedback Guidelines: Establishes rules for providing constructive and appropriate feedback
9. Report Generation and Distribution: Details how feedback will be compiled and shared with the recipient
10. Implementation Timeline: Specifies the schedule for the feedback process
11. Review and Follow-up: Outlines the process for reviewing feedback and creating development plans
1. External Consultant Involvement: Details the role and responsibilities of external consultants if they are being used to facilitate the process
2. Integration with Performance Management: Specifies how the 360-degree feedback relates to formal performance reviews and decisions
3. Appeals Process: Establishes procedures for addressing concerns about the feedback process or results
4. Training Requirements: Outlines any required training for participants in the feedback process
5. Multiple Language Provisions: Includes provisions for conducting the feedback process in multiple languages if needed
6. Remote Work Considerations: Specifies adaptations to the process for remote or hybrid work environments
1. Schedule A - Feedback Questionnaire Templates: Standard questions and rating scales to be used in the feedback process
2. Schedule B - Participant Agreement Forms: Templates for consent and confidentiality agreements for all participants
3. Schedule C - Timeline and Milestones: Detailed schedule of the feedback process including key dates and deadlines
4. Schedule D - Data Protection Protocols: Specific procedures for handling and protecting feedback data
5. Schedule E - Feedback Provider Selection Criteria: Guidelines for selecting appropriate feedback providers
6. Appendix 1 - Development Plan Template: Standard format for creating action plans based on feedback results
7. Appendix 2 - Feedback Guidelines: Detailed guidelines for providing constructive feedback
8. Appendix 3 - Technical Requirements: Specifications for any software or systems used in the feedback process
Corporate Services
Financial Services
Technology
Manufacturing
Healthcare
Education
Retail
Professional Services
Government
Non-Profit Organizations
Telecommunications
Energy
Human Resources
Learning & Development
Legal
Compliance
Senior Management
Information Technology
Employee Relations
Organization Development
Training & Development
Performance Management
Human Resources Director
HR Manager
Learning & Development Manager
Talent Development Specialist
Performance Management Lead
Chief Human Resources Officer
HR Business Partner
Organization Development Specialist
Training Manager
Department Head
Team Leader
Chief Executive Officer
Managing Director
Employee Relations Manager
Compliance Officer
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