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1. Parties: Identification of the contracting parties including full legal names, registration details, and addresses
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided, including deliverables and performance standards
5. Term and Duration: Period of the agreement, including start date and duration
6. Payment Terms: Pricing, payment schedule, invoicing requirements, and payment methods
7. Service Provider Obligations: Key responsibilities and obligations of the service provider
8. Customer Obligations: Key responsibilities and obligations of the customer
9. Quality Standards: Required quality levels and performance metrics for the services
10. Representations and Warranties: Statements of fact and promises made by both parties
11. Liability and Indemnification: Allocation of risks and responsibilities for losses
12. Termination: Circumstances and procedures for ending the agreement
13. Confidentiality: Protection of confidential information and trade secrets
14. Governing Law and Jurisdiction: Specification of Qatar law as governing law and jurisdiction for disputes
15. General Provisions: Standard boilerplate clauses including notices, amendments, and severability
1. Intellectual Property Rights: Include when services involve creation or use of intellectual property
2. Data Protection: Include when services involve processing of personal data
3. Force Majeure: Include when parties want specific provisions for unforeseeable circumstances
4. Insurance: Include when specific insurance requirements are needed for service provision
5. Change Control: Include for complex services where scope changes are likely
6. Service Credits: Include when performance-based penalties are required
7. Subcontracting: Include when service provider may need to subcontract services
8. Anti-Corruption: Include for high-value contracts or government-related services
9. Business Continuity: Include for critical services requiring disaster recovery planning
1. Schedule 1 - Service Specifications: Detailed technical specifications of services to be provided
2. Schedule 2 - Service Levels: Specific performance metrics and service level requirements
3. Schedule 3 - Pricing and Payment Schedule: Detailed breakdown of fees, rates, and payment milestones
4. Schedule 4 - Key Personnel: List of key staff members responsible for service delivery
5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation
6. Appendix A - Required Forms: Standard forms for service requests, reports, or other documentation
7. Appendix B - Technical Requirements: Technical specifications or requirements for service delivery
8. Appendix C - Compliance Requirements: Specific regulatory or compliance requirements applicable to the services
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