Create a bespoke document in minutes, or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Terms of Service Agreement
"I need a Terms of Service Agreement for a commercial website that includes a 30-day refund policy, user data protection measures compliant with GDPR, and a liability disclaimer for third-party content."
What is a Terms of Service Agreement?
A Terms of Service Agreement sets the rules between your business and its users in Saudi Arabia, spelling out what each party can and cannot do when using your service or platform. It's a legally binding contract that protects both sides under the Kingdom's Electronic Transactions Law and consumer protection regulations.
These agreements typically cover payment terms, user responsibilities, content ownership, and dispute resolution according to Shariah principles. For Saudi businesses, they must align with local data protection laws and include clear Arabic translations. Companies use them to limit liability, protect intellectual property, and maintain service quality while staying compliant with Saudi regulatory requirements.
When should you use a Terms of Service Agreement?
Use a Terms of Service Agreement when launching any online platform, app, or digital service in Saudi Arabia. This essential document becomes crucial the moment you start interacting with users, processing payments, or handling customer data under the Kingdom's Electronic Commerce Law.
The agreement proves especially valuable for e-commerce sites, social platforms, and subscription services operating in Saudi Arabia. It helps prevent disputes by clearly defining user rights, data handling practices, and Islamic-compliant payment terms. Many businesses implement it during their pre-launch phase, though adding one to existing services strengthens legal protection and user trust.
What are the different types of Terms of Service Agreement?
- Terms Of Service Contract: Standard comprehensive version covering basic user rights, obligations, and platform rules - ideal for most digital services
- Cloud Service Agreement: Specialized for SaaS and cloud computing, with detailed data handling and service availability terms under Saudi cybersecurity laws
- Merchant Agreement: Tailored for e-commerce platforms, focusing on payment processing, seller obligations, and Shariah-compliant transaction terms
- Terms And Conditions Invoice: Simplified version for basic business transactions, emphasizing payment terms and service delivery conditions
Who should typically use a Terms of Service Agreement?
- Online Business Owners: Draft and implement Terms of Service Agreements to protect their platforms and define user relationships under Saudi e-commerce laws
- Legal Counsel: Review and customize agreements to ensure Shariah compliance and alignment with Saudi regulations
- Platform Users: Agree to these terms when accessing services, becoming legally bound by the conditions
- IT Service Providers: Include specific technical requirements and data protection measures in line with CITC guidelines
- Compliance Officers: Monitor adherence to terms and update agreements as Saudi regulatory requirements evolve
How do you write a Terms of Service Agreement?
- Business Details: Gather your company registration, commercial license, and CITC permits for online services
- Service Scope: Define exact services, payment methods, and user access rights under Saudi law
- Data Practices: Document your data collection, storage, and protection measures per Saudi cybersecurity requirements
- Arabic Translation: Prepare bilingual versions as required by Saudi regulations
- Compliance Check: Our platform generates legally sound agreements that align with Saudi and Shariah law requirements
- Display Method: Plan how users will access and accept terms through your platform or service
What should be included in a Terms of Service Agreement?
- Service Description: Clear outline of services offered and user access rights in both Arabic and English
- Payment Terms: Shariah-compliant payment conditions, refund policies, and fee structures
- Data Protection: User data handling practices complying with Saudi Personal Data Protection Law
- Liability Limits: Clear boundaries of service provider responsibilities under Saudi commercial law
- Dispute Resolution: Saudi courts' jurisdiction and Islamic law compliance statements
- User Obligations: Specific prohibited activities and account termination conditions
- Modification Rights: Terms for updating agreement with proper user notification procedures
What's the difference between a Terms of Service Agreement and a Master Service Agreement?
While Terms of Service Agreements and Master Service Agreements might seem similar, they serve distinct purposes in Saudi Arabia's legal framework. Terms of Service typically govern online platform usage and consumer relationships, while Master Service Agreements establish long-term business partnerships and complex service arrangements.
- Scope and Complexity: Terms of Service are generally standardized for all users, while Master Service Agreements are extensively negotiated and customized for specific business relationships
- Legal Framework: Terms of Service focus on Saudi e-commerce and consumer protection laws, while Master Service Agreements emphasize commercial law and B2B regulations
- Duration and Flexibility: Terms of Service can be updated unilaterally with notice, while Master Service Agreements require mutual agreement for modifications
- Risk Management: Terms of Service primarily protect platform providers from user misuse, while Master Service Agreements distribute business risks between professional parties
Download our whitepaper on the future of AI in Legal
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.