The Account Management Review Template serves as a standardized tool for conducting thorough account reviews in the Singapore market. It is designed to meet the stringent requirements of MAS regulations while providing a comprehensive framework for account managers to assess client relationships, evaluate performance, and ensure compliance. The template should be used for periodic reviews (typically quarterly or annually) and includes sections for performance analysis, risk assessment, compliance checking, and action planning. It is particularly relevant for financial institutions operating under Singapore's regulatory framework and incorporates necessary elements for PDPA compliance and AML considerations.
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1. Client Information: Basic account and client details including classification, contact information, and account identifiers
2. Account Performance Review: Comprehensive analysis of account performance against KPIs and benchmarks, including historical trends
3. Risk Assessment: Current risk profile evaluation and analysis of changes from previous assessment period
4. Compliance Status: Review of compliance with regulatory requirements, internal policies, and any outstanding issues
5. Action Items: Required actions, recommendations, and timeline for implementation for the next review period
1. Portfolio Rebalancing Analysis: Detailed analysis of portfolio allocation changes and recommendations for rebalancing
2. Fee Analysis: Comprehensive breakdown of fees, charges, and cost structure analysis
3. Client Communication Log: Summary of key client interactions, meetings, and correspondence during the review period
1. Performance Charts: Visual representation of account performance metrics and key indicators
2. Transaction History: Detailed list of all transactions executed during the review period
3. Risk Profile Questionnaire: Updated client risk assessment responses and profile determination
4. Regulatory Disclosures: Required disclosures and declarations as per MAS guidelines and regulations
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