A Close Credit Card Letter is a formal document used when a cardholder wishes to terminate their credit card agreement with a financial institution in Singapore. This document serves as an official record of the closure request and provides necessary instructions for account settlement. The letter must comply with Singapore's Banking Act and MAS guidelines, particularly regarding account closure procedures and customer data protection. It typically includes account details, balance confirmation, and instructions for handling recurring payments and rewards points. This document is essential for proper documentation of the account closure process and protecting both the cardholder's and bank's interests.
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1. Account Identification: Credit card account number, cardholder name, and other identifying details
2. Closure Request: Clear statement requesting card closure
3. Current Balance Statement: Acknowledgment of any outstanding balance
4. Payment Commitment: Statement regarding settlement of outstanding amounts
5. Card Return/Destruction: Confirmation of physical card handling
1. Rewards Points: Instructions for handling remaining rewards points, use when points exist
2. Recurring Payments: List of recurring payments to be cancelled, include if applicable
3. Supplementary Cards: Instructions for linked cards, include if supplementary cards exist
4. Reason for Closure: Optional explanation for closing the account
1. Account Statement: Most recent credit card statement showing balance
2. Identification Document: Copy of NRIC or passport for verification
3. Authorization Form: If letter is submitted by a third party
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