The General Service Agreement is a fundamental commercial contract used in Singapore when one party agrees to provide services to another. This document is essential for businesses operating in Singapore's service economy, providing a clear framework for service delivery, payment terms, and risk allocation. It incorporates key provisions required under Singapore law, including those related to electronic transactions, data protection, and contractual obligations. The agreement is particularly valuable for ongoing service relationships and should be customized based on the specific nature of services being provided.
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1. Parties: Identification and details of the service provider and client
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Payment Terms: Fees, payment schedule, and payment methods
6. Term and Termination: Duration of agreement and termination provisions
7. Confidentiality: Protection of confidential information
8. Governing Law: Specification of Singapore law and jurisdiction
1. Data Protection: PDPA compliance provisions - include when personal data is processed
2. Intellectual Property: IP ownership and licensing terms - include when IP is created or used in services
3. Force Majeure: Provisions for unforeseen circumstances - recommended for longer-term or high-value contracts
4. Insurance: Insurance requirements and liability coverage - include for high-risk services or regulatory requirements
1. Service Schedule: Detailed specification of services
2. Fee Schedule: Detailed breakdown of fees and charges
3. Service Levels: Performance metrics and standards
4. Key Personnel: List of key team members and their roles
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