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Subscription Service Contract for Singapore

Subscription Service Contract Template for Singapore

A comprehensive legal agreement governed by Singapore law that establishes the terms and conditions for recurring service provision. The document outlines subscription terms, payment obligations, service levels, data protection requirements, and termination rights while ensuring compliance with Singapore's Electronic Transactions Act, Personal Data Protection Act, and Consumer Protection regulations. It provides clear guidelines for both service providers and subscribers while incorporating necessary safeguards for digital transactions and data privacy.

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What is a Subscription Service Contract?

The Subscription Service Contract is essential for businesses operating in Singapore that provide recurring services or products to customers. This contract type is particularly relevant in today's digital economy, where subscription-based business models are increasingly common. The agreement must comply with Singapore's robust regulatory framework, including the Personal Data Protection Act and Electronic Transactions Act. It typically covers service delivery specifications, payment terms, data handling procedures, and termination rights, while providing adequate consumer protection and clear service provider obligations. The contract is designed to create a clear understanding between parties while ensuring compliance with Singapore's legal requirements for digital commerce and recurring transactions.

What sections should be included in a Subscription Service Contract?

1. Parties: Identification of service provider and subscriber

2. Background: Context of the agreement and service overview

3. Definitions: Key terms used throughout the agreement

4. Service Description: Detailed description of services provided

5. Subscription Terms: Duration, renewal, and termination conditions

6. Payment Terms: Pricing, billing cycles, and payment methods

7. Data Protection: PDPA compliance and data handling procedures

8. Service Access and Security: Terms regarding access credentials, security measures, and user responsibilities

9. Intellectual Property: Rights and restrictions regarding IP owned by either party

10. Limitation of Liability: Limitations and exclusions of liability under Singapore law

11. Governing Law and Jurisdiction: Specification of Singapore law and jurisdiction

What sections are optional to include in a Subscription Service Contract?

1. Service Level Agreement: Performance metrics, uptime guarantees, and support response times - include for enterprise services

2. Insurance: Insurance requirements and coverage - include for high-risk services or physical products

3. White Label Provisions: Terms for rebranding services - include when allowing reselling or rebranding

4. Third-Party Services: Terms relating to integrated third-party services - include when service relies on third-party components

5. Professional Services: Terms for additional implementation or consulting services - include when offering professional services

What schedules should be included in a Subscription Service Contract?

1. Schedule 1 - Service Specifications: Detailed technical specifications of services

2. Schedule 2 - Pricing Schedule: Detailed pricing tiers, special rates, and payment terms

3. Schedule 3 - Data Processing Agreement: Detailed data handling procedures and PDPA compliance requirements

4. Schedule 4 - Acceptable Use Policy: Rules and restrictions for service usage

5. Schedule 5 - Service Level Requirements: Detailed performance metrics and service level commitments

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

Jurisdiction

Singapore

Publisher

Genie AI

Cost

Free to use

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