51��Ƶ����

• Hardware Support means a service provided on-site to maintain and rectify hardware issues related to [organization's] provided equipment. This service, when agreed to, includes technical response and fixing any faults within the hardware. Seen in 2 SEC filings
• Hardware Support means continuous assistance to ensure the operation of servers. If server downtime occurs, measures will be taken to ensure that the services are up and operating within a reasonable timeframe, unless circumstances beyond [organization's] control arise. Seen in 1 SEC filing
• Hardware Support means the various activities and assistance offerings outlined in the relevant policy section. Seen in 1 SEC filing
• Hardware Support means the repair or replacement of physical parts within the device, such as the reinstallation of an operating system to its default state when necessary. Seen in 1 SEC filing

Note: pulled this data out of the SEC EDGAR Database of 500,000 records from the past 22 years of filings. We regularly update this page as new filings and definitions come in.

yourself to verify these results. We are always keen to point people to source documents.

‍

Which definition should you use?

🤔 has combined and improved the above descriptions to create market-standard 'Genie definitions' below, with guidance on which documents and which industry to use for each.

‍

Genie Definition 1

Hardware Support means on-site, technical services to rectify hardware issues and ongoing maintenance for [organization's] equipment.

Relevant Contract Types

• Information Technology Services Agreement
• Managed Service Provider Agreement

Relevant Circumstances

• An organization requires regular maintenance and troubleshooting for their hardware.
• A company intends to outsource technical support for their hardware.

Relevant Sectors

• Information Technology
• Education
• Healthcare

‍