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1. Parties: Identification of service provider and white label partner
2. Background: Context of the agreement and business relationship
3. Definitions: Key terms used throughout the agreement including service definitions, intellectual property, and compliance requirements
4. Services: Detailed description of services to be provided, including scope and delivery methods
5. Branding and White Label Requirements: Rules for rebranding and presenting services, including brand guidelines and restrictions
6. Intellectual Property Rights: Ownership and licensing of IP, including trademarks, copyrights, and usage rights
7. Payment Terms: Pricing, payment schedule, invoicing, and related financial terms
8. Term and Termination: Duration of agreement, renewal terms, and termination conditions
9. Confidentiality: Protection of confidential information and trade secrets
10. Compliance with Laws: Obligations to comply with applicable laws, regulations, and industry standards
1. Service Level Agreement: Performance metrics, standards, and remedies for service delivery
2. Territory Restrictions: Geographic limitations on service provision and market restrictions
3. Training and Support: Details of training, technical support, and maintenance services
4. Data Protection and Privacy: Specific provisions for handling personal data and ensuring privacy compliance
5. Disaster Recovery: Business continuity and disaster recovery procedures
1. Schedule A - Service Description: Detailed technical specifications and scope of services
2. Schedule B - Pricing Schedule: Detailed pricing structure, fees, and payment terms
3. Schedule C - Brand Guidelines: Specific requirements and standards for white labeling
4. Schedule D - Service Level Metrics: Detailed performance standards, metrics, and reporting requirements
5. Schedule E - Support Services: Description of support services, response times, and escalation procedures
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