The Electrical Service Agreement is a crucial document used in the United Arab Emirates for establishing a formal contractual relationship between electrical service providers and their clients. This agreement is essential when engaging professional electrical services for installation, maintenance, or repair work in commercial, residential, or industrial settings. The document ensures compliance with UAE federal laws, including Federal Law No. 19 of 2009 (Electricity Law) and relevant emirate-specific regulations. The agreement covers comprehensive aspects of electrical services, including scope of work, safety standards, liability provisions, and payment terms, while incorporating specific requirements from UAE regulatory bodies such as the Regulation and Supervision Bureau (RSB) and relevant emirate-level authorities. This standardized agreement helps protect both parties' interests while ensuring adherence to local technical standards and safety requirements.
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1. Parties: Identification of the service provider and the client, including their full legal names, addresses, and registration details
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the electrical services to be provided
5. Term and Commencement: Duration of the agreement and conditions for commencement
6. Service Provider's Obligations: Detailed responsibilities of the electrical service provider, including compliance with UAE regulations
7. Client's Obligations: Responsibilities of the client, including access provisions and cooperation requirements
8. Safety and Compliance: Safety standards and regulatory compliance requirements specific to UAE electrical regulations
9. Fees and Payment Terms: Pricing structure, payment schedule, and payment methods
10. Insurance and Liability: Insurance requirements and allocation of risks between parties
11. Termination: Conditions and procedures for terminating the agreement
12. Force Majeure: Provisions for unforeseen circumstances preventing performance
13. Confidentiality: Protection of confidential information
14. Dispute Resolution: Procedures for resolving disputes under UAE law
15. Governing Law: Specification of UAE law as governing law and jurisdiction
1. Emergency Services: Additional provisions for emergency electrical services and response times
2. Equipment Supply: Include when the service provider is also supplying electrical equipment
3. Maintenance Schedule: Include for ongoing maintenance contracts
4. Performance Guarantees: Include when specific performance metrics are required
5. Subcontracting: Include when subcontractors may be used
6. Training: Include when the service provider will provide training to client's staff
7. Warranties: Include when specific warranties for workmanship or equipment are provided
1. Schedule 1 - Service Specifications: Detailed technical specifications of the electrical services
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees and charges
3. Schedule 3 - Service Level Agreement: Performance standards and response times
4. Schedule 4 - Safety Procedures: Detailed safety protocols and procedures
5. Schedule 5 - Equipment List: List of equipment to be maintained or installed
6. Appendix A - Required Certifications: Copies of required UAE electrical service certifications
7. Appendix B - Insurance Certificates: Copies of insurance policies and certificates
8. Appendix C - Site Access Procedures: Procedures for accessing client premises
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