This Phishing Policy serves as a crucial governance document for organizations operating within the UAE's jurisdiction, establishing comprehensive guidelines to protect against increasingly sophisticated phishing attacks. The policy is essential for ensuring compliance with UAE Federal Decree Law No. 34 of 2021 and related cybersecurity regulations while providing practical guidance for all employees. It should be implemented by organizations of any size or sector that handle electronic communications and sensitive data. The Phishing Policy includes mandatory security practices, incident response procedures, training requirements, and clear accountability measures. It needs regular updates to address evolving cyber threats and changing regulatory requirements in the UAE's cybersecurity landscape.
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1. Purpose and Scope: Defines the objective of the policy and its applicability across the organization
2. Definitions: Clear explanations of technical terms, types of phishing attacks, and other relevant terminology
3. Legal Framework: Reference to relevant UAE laws and regulations governing cybersecurity and data protection
4. Roles and Responsibilities: Defines responsibilities of IT department, management, and employees in preventing and reporting phishing attempts
5. Phishing Prevention Measures: Details mandatory security practices, email handling procedures, and verification protocols
6. Incident Reporting Procedures: Step-by-step process for reporting suspected phishing attempts
7. Response Protocol: Procedures for handling confirmed phishing incidents and immediate actions required
8. Training Requirements: Mandatory security awareness training requirements and frequency
9. Policy Violations and Consequences: Clear outline of consequences for non-compliance with the policy
10. Review and Updates: Policy review frequency and update procedures
1. Industry-Specific Requirements: Additional requirements for organizations in regulated industries (e.g., financial services, healthcare)
2. Remote Work Considerations: Specific guidelines for remote workers and additional security measures required outside office network
3. Third-Party Risk Management: Guidelines for managing phishing risks related to third-party vendors and contractors
4. Social Media Guidelines: Specific guidance for preventing social media-based phishing attacks
5. Mobile Device Protection: Specific guidelines for preventing and handling mobile-based phishing attempts
1. Appendix A: Phishing Recognition Guide: Visual guide with examples of common phishing attempts and red flags
2. Appendix B: Incident Report Template: Standard template for reporting suspected phishing attempts
3. Appendix C: Emergency Contact List: List of key contacts for incident reporting and response
4. Appendix D: Technical Controls Checklist: Checklist of required technical security controls and configurations
5. Appendix E: Training Materials: Reference materials for security awareness training
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