The Phishing Policy serves as a critical component of an organization's cybersecurity framework, addressing one of the most common and dangerous cyber threats facing businesses today. This document is essential for organizations operating in the United States that need to protect sensitive information and maintain compliance with federal and state regulations. The policy provides comprehensive guidance on identifying phishing attempts, outlines response procedures, and establishes clear responsibilities for all stakeholders. It should be regularly reviewed and updated to address evolving threats and regulatory requirements.
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1. Purpose and Scope: Defines the objectives and applicability of the policy
2. Definitions: Key terms used throughout the policy including types of phishing attacks, security measures, and technical terminology
3. Roles and Responsibilities: Defines who is responsible for various aspects of phishing prevention and response, including IT department, management, and employees
4. Phishing Prevention Measures: Details of technical and procedural controls to prevent phishing attacks
5. Incident Response Procedures: Steps to take when phishing attempts are detected, including containment and eradication procedures
6. Reporting Requirements: How and when to report phishing attempts, including internal and external reporting obligations
7. Training Requirements: Mandatory security awareness training requirements and frequency
8. Compliance and Enforcement: Consequences of policy violations and enforcement measures
1. Industry-Specific Requirements: Additional requirements for specific regulated industries such as healthcare (HIPAA) or financial services (GLBA)
2. International Considerations: Additional requirements for international operations, including GDPR compliance and other international regulations
3. Third-Party Risk Management: Requirements for managing phishing risks related to third-party vendors and contractors
4. Remote Work Considerations: Specific provisions for managing phishing risks in remote work environments
1. Appendix A - Phishing Response Flowchart: Visual representation of incident response procedures for phishing attempts
2. Appendix B - Incident Report Template: Standard form for reporting phishing attempts and tracking incident response
3. Appendix C - Examples of Phishing Attempts: Common phishing scenarios, red flags, and indicators to watch for
4. Appendix D - Contact List: Key contacts for incident response, reporting, and escalation procedures
5. Appendix E - Regulatory Requirements Reference: Summary of applicable laws, regulations, and compliance requirements
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