51��Ƶ����

This document template is designed for businesses operating in the UAE market requiring a formal Sales Service Agreement that combines both service provision and sales elements. It is particularly relevant for commercial relationships where ongoing services are provided alongside product sales or deliverables. The agreement structure ensures compliance with UAE Federal Law No. 5 of 1985 (Civil Code) and Federal Law No. 18 of 1993 (Commercial Code), while accommodating international business practices common in the UAE market. The document includes essential provisions for service levels, quality standards, payment terms, and risk allocation, with specific attention to UAE regulatory requirements and local commercial customs.

1. Parties: Identifies the contracting parties with full legal names, addresses, and registration details as per UAE requirements

2. Background: Sets out the context of the agreement and brief description of the parties' business relationship

3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes interpretation rules

4. Scope of Services: Detailed description of the services to be provided and any associated sales components

5. Term and Commencement: Specifies the duration of the agreement and effective date

6. Payment Terms: Details the fees, payment schedule, invoicing process, and any applicable taxes

7. Service Provider's Obligations: Lists the key responsibilities and commitments of the service provider

8. Customer's Obligations: Specifies the customer's responsibilities and commitments

9. Service Levels: Defines performance standards and metrics for service delivery

10. Warranties and Representations: States the warranties given by each party, including service quality guarantees

11. Intellectual Property Rights: Addresses ownership and usage rights of IP involved in service delivery

12. Confidentiality: Provisions for protecting confidential information exchanged during service delivery

13. Liability and Indemnification: Sets out liability limitations and indemnification obligations

14. Termination: Specifies circumstances and procedures for agreement termination

15. Force Majeure: Addresses unforeseeable circumstances preventing performance

16. Governing Law and Jurisdiction: Specifies UAE law as governing law and establishes jurisdiction for disputes

17. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment