The Working Hours Agreement Letter is a fundamental employment document used in Australian workplaces to formalize and document working arrangements between employers and employees. It is typically issued at the commencement of employment or when there is a significant change to working arrangements. The document ensures compliance with the Fair Work Act 2009 and relevant Modern Awards by clearly outlining regular working hours, overtime expectations, break entitlements, and flexible working arrangements where applicable. This letter is particularly important in industries with variable working hours or where clarity about work schedules is essential for operational efficiency. It helps prevent misunderstandings about work expectations while protecting both employer and employee interests under Australian employment law.
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1. Letter Header: Company letterhead, date, and recipient's details
2. Salutation: Formal greeting to the employee
3. Opening Statement: Reference to employment offer/position and purpose of the letter
4. Standard Hours of Work: Specification of regular working hours, including start and finish times, days of work, and total weekly hours
5. Meal and Rest Breaks: Details of mandatory break periods and their duration
6. Overtime Arrangements: Information about overtime requirements, compensation, and notification procedures
7. Record Keeping: Details of how working hours will be recorded and monitored
8. Review Process: Information about how and when the working hours arrangement will be reviewed
9. Acknowledgment: Space for employee acknowledgment and acceptance of the terms
10. Closing: Formal letter closing, signature blocks for employer and employee
1. Flexible Working Arrangements: Include when offering flexible work options such as working from home or variable start/finish times
2. Shift Work Provisions: Include for roles involving shift work, detailing rotation patterns and shift allowances
3. Time in Lieu Arrangements: Include when offering time off in lieu of overtime payment
4. On-Call or Standby Requirements: Include for roles requiring on-call or standby duties
5. Public Holiday Arrangements: Include when work on public holidays is required or when special arrangements apply
6. Roster Variation Procedures: Include when working hours may be subject to roster changes
1. Schedule A - Weekly Roster Template: Template showing the standard weekly work pattern
2. Schedule B - Overtime Rates: Detailed breakdown of applicable overtime rates and conditions
3. Schedule C - Break Entitlements: Detailed information about break entitlements based on hours worked
4. Appendix 1 - Time Recording Procedures: Detailed procedures for recording and submitting working hours
5. Appendix 2 - Relevant Award Extracts: Relevant sections from applicable modern award regarding working hours
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