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1. Sender's Contact Information: Full name, address, phone number, and email of the complainant
2. Date: The current date when writing the letter
3. Recipient's Information: Restaurant manager's name (if known), restaurant name, and complete address
4. Subject Line: Clear indication that this is a complaint, including relevant reference numbers or date of incident
5. Greeting: Professional salutation to the manager
6. Introduction: Brief statement identifying yourself and why you're writing
7. Incident Details: Specific details about the incident including date, time, and nature of the problem
8. Impact Statement: Description of how the incident affected you or others
9. Expected Resolution: Clear statement of what action you would like the restaurant to take
10. Closing: Professional closing statement with your signature and contact information
1. Previous Contact Reference: Include if there have been previous attempts to resolve the issue
2. Witness Information: Add if other diners witnessed the incident and are willing to corroborate
3. Health Impact Statement: Include if the complaint involves food poisoning or health-related issues
4. Legal Rights Reference: Include if referencing specific consumer protection or health code violations
5. Deadline for Response: Add if requiring response within a specific timeframe
6. Copy Notice: Include if sending copies to other parties (e.g., health department, corporate office)
1. Photo Documentation: Photographs of food, conditions, or other relevant visual evidence
2. Medical Documentation: If health issues resulted from the incident
3. Receipt Copy: Copy of receipt or proof of purchase
4. Previous Correspondence: Copies of any previous emails or communication regarding the issue
Food Service
Hospitality
Restaurant Industry
Food and Beverage
Customer Service
Retail Food Service
Catering
Tourism
Entertainment Venues
Food Courts
Customer Relations
Quality Assurance
Food Safety
Legal
Operations
Consumer Affairs
Risk Management
Guest Services
Compliance
Corporate Communications
Restaurant Manager
Food Service Manager
Customer Service Manager
Operations Director
Quality Assurance Manager
Food Safety Coordinator
Consumer Relations Manager
Guest Services Manager
Compliance Officer
Risk Management Director
Customer Experience Manager
Branch Manager
Regional Manager
Food and Beverage Director
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