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1. Security Requirements: Specific security protocols and requirements, needed when handling sensitive data

2. Disaster Recovery: Business continuity and disaster recovery procedures, important for critical services

3. Personnel Requirements: Specific staffing requirements or qualifications, needed when service quality depends on specific expertise

4. Compliance with Industry Standards: References to specific industry standards, needed for regulated industries

5. Change Management: Procedures for implementing service changes, important for complex service arrangements

6. Audit Rights: Client's right to audit service bureau operations, important for regulated clients

7. Transition Services: Details of transition assistance upon termination, important for complex service arrangements

1. Schedule A - Services Description: Detailed description of all services to be provided

2. Schedule B - Service Levels: Detailed service level agreements and performance metrics

3. Schedule C - Fee Schedule: Detailed pricing, payment terms, and rate cards

4. Schedule D - Security Requirements: Detailed security protocols and requirements

5. Schedule E - Data Processing Agreement: Specific terms for handling personal data in compliance with privacy laws

6. Schedule F - Implementation Plan: Timeline and milestones for service implementation

7. Appendix 1 - Authorized Personnel: List of key personnel authorized to access systems or data

8. Appendix 2 - Technical Requirements: Technical specifications and requirements