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1. Parties: Identification of the Client and the Social Media Consultant, including full legal names, addresses, and registration details if applicable
2. Background: Context of the agreement and brief description of the Client's business and need for social media services
3. Definitions: Key terms used throughout the agreement including 'Services', 'Social Media Platforms', 'Content', 'Deliverables', etc.
4. Scope of Services: Detailed description of the social media consulting services to be provided
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Fees and Payment Terms: Compensation structure, payment schedule, expenses, and invoicing procedures
7. Consultant's Obligations: Key responsibilities, performance standards, and delivery commitments
8. Client's Obligations: Client responsibilities, including provision of materials, approvals, and access to necessary accounts
9. Content Approval Process: Procedures for content submission, review, and approval
10. Data Protection and Privacy: Compliance with Swiss data protection laws and handling of personal data
11. Intellectual Property Rights: Ownership and licensing of created content and pre-existing materials
12. Confidentiality: Protection of confidential information and trade secrets
13. Representations and Warranties: Standard warranties regarding service quality and compliance with laws
14. Limitation of Liability: Limits on consultant's liability in accordance with Swiss law
15. General Provisions: Standard clauses including governing law, jurisdiction, entire agreement, and amendments
1. Non-Competition: Restrictions on working with competing clients - include when consultant will have access to sensitive competitive information
2. Performance Metrics: Specific KPIs and performance standards - include when quantitative metrics are crucial to the engagement
3. Crisis Management: Procedures for handling social media crises - include for high-profile clients or sensitive industries
4. Team Composition: Details of team members and their roles - include when multiple consultants are involved
5. Training Services: Provisions for training client's staff - include when knowledge transfer is part of the scope
6. International Services: Specific provisions for managing social media across multiple jurisdictions - include for international clients
7. Brand Guidelines Compliance: Specific requirements for adherence to client's brand guidelines - include for clients with strict brand requirements
8. Subcontracting: Terms for engaging subcontractors - include when consultant may need to delegate work
1. Schedule A - Service Specifications: Detailed breakdown of social media services, platforms, and posting frequency
2. Schedule B - Fee Schedule: Detailed fee structure, including hourly rates, project fees, and additional costs
3. Schedule C - Content Calendar: Template and requirements for content planning and scheduling
4. Schedule D - Brand Guidelines: Client's brand guidelines and social media voice requirements
5. Schedule E - Reporting Templates: Format and frequency of performance reports and analytics
6. Schedule F - Response Matrix: Guidelines for responding to different types of social media interactions
7. Appendix 1 - Platform-Specific Requirements: Technical specifications and requirements for each social media platform
8. Appendix 2 - Emergency Contact Protocol: Contact details and procedures for urgent situations
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