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1. Crisis Management: Procedures for handling social media crises or negative publicity, recommended for high-profile clients

2. Content Approval Process: Detailed workflow for content review and approval, useful for clients requiring strict oversight

3. Training and Knowledge Transfer: Terms for training client's staff, applicable when knowledge sharing is part of the engagement

4. Third-Party Vendor Management: Terms for managing external tools or services, needed when third-party services are involved

5. International Operations: Additional terms for cross-border social media management, relevant for clients with international presence

6. Non-Compete: Restrictions on working with competing clients, useful for clients in competitive industries

7. Insurance Requirements: Specific insurance coverage requirements, important for large-scale campaigns or high-risk clients

1. Schedule A - Service Level Agreement: Detailed metrics, response times, and performance standards

2. Schedule B - Fee Structure: Detailed breakdown of fees, including base rate, additional services, and expenses

3. Schedule C - Approved Platforms: List of social media platforms covered under the agreement with specific requirements for each

4. Schedule D - Content Guidelines: Brand guidelines, tone of voice, and content standards

5. Schedule E - Reporting Templates: Standard formats for performance reports and analytics

6. Appendix 1 - Emergency Contact Protocol: List of key contacts and procedures for urgent situations

7. Appendix 2 - Technical Requirements: Software, tools, and technical specifications required for service delivery