The Non Renewal Insurance Letter Template is a critical communication tool used when an insurer decides not to continue coverage beyond the current policy period. Under English and Welsh law, insurers must provide adequate notice and clear explanation to policyholders regarding non-renewal decisions. This document ensures compliance with regulatory requirements while maintaining professional standards in insurance communications. It typically includes policy information, termination date, reason for non-renewal (if required), and guidance for securing alternative coverage. The template helps insurers meet their obligations under the FCA's Treating Customers Fairly principles and the Insurance Act 2015.
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1. Recipient Details: Full name, address and policy number of the policyholder
2. Policy Information Block: Details of current policy including type of coverage and expiry date
3. Non-Renewal Notice: Clear statement indicating the policy will not be renewed upon expiration
4. Effective Date Statement: Explicit statement of when coverage will cease
5. Statutory Notice Confirmation: Confirmation that required notice period is being provided as per regulations
1. Reason for Non-Renewal: Optional explanation of the decision not to renew, included when required by policy type or regulatory requirements
2. Alternative Coverage Options: Information about potential alternative insurance options, recommended for consumer policies
3. Outstanding Claims Statement: Information about any ongoing claims and how they will be handled post-expiration
4. Regulatory Disclosures: Additional disclosures required by FCA or other regulatory bodies depending on policy type
1. Current Policy Summary: Summary of the existing policy coverage that will be terminating
2. Claims History Report: Detailed record of claims made during the policy period if applicable
3. Consumer Guidance Notes: Information sheet providing guidance on securing alternative coverage and next steps
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