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Consumer Rights Act 2015: Primary legislation governing consumer rights in service contracts for B2C relationships, covering quality of service, information requirements, and unfair terms

Supply of Goods and Services Act 1982: Foundational legislation establishing implied terms in service contracts, including requirements for reasonable care and skill, reasonable time, and reasonable price

Unfair Contract Terms Act 1977: Controls the use of exclusion and limitation clauses in contracts, setting boundaries for what terms can be legally enforced

Unfair Terms in Consumer Contracts Regulations 1999: Protects consumers against unfair standard terms in contracts with traders, requiring transparency and fairness in contract terms

Employment Rights Act 1996: Relevant if the service agreement involves employment relationships, covering basic employment rights and obligations

Equality Act 2010: Ensures non-discrimination in service provision and employment, protecting against various forms of discrimination

IR35 Legislation: Tax legislation affecting contractors and service providers, determining employment status for tax purposes

UK GDPR: Data protection regulation governing how personal data must be handled, stored, and processed in service delivery

Data Protection Act 2018: UK's implementation of data protection requirements, working alongside UK GDPR to regulate data handling

Common Law Contract Principles: Fundamental principles of contract law including offer, acceptance, consideration, and intention to create legal relations