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1. Parties: Identification of the contracting parties, including full legal names, registration numbers, and registered addresses
2. Background: Context of the agreement, relationship between parties, and general purpose of the framework arrangement
3. Definitions and Interpretation: Comprehensive definitions of terms used throughout the agreement and rules of interpretation
4. Structure and Scope: Overview of how the framework operates, relationship with subsequent agreements, and scope of covered activities
5. Ordering Process: Procedures for placing and accepting orders under the framework, including form and content requirements
6. Term and Termination: Duration of the framework agreement, renewal provisions, and circumstances allowing termination
7. Obligations of the Parties: Core obligations of each party under the framework arrangement
8. Prices and Payment: Pricing principles, payment terms, invoicing requirements, and price adjustment mechanisms
9. Compliance with Laws: Requirements for compliance with applicable laws, regulations, and obtaining necessary permits
10. Confidentiality: Protection of confidential information exchanged under the agreement
11. Intellectual Property: Ownership and licensing of intellectual property rights
12. Liability and Indemnities: Allocation of risks, limitation of liability, and indemnification obligations
13. Force Majeure: Events excusing performance and procedures for handling force majeure situations
14. Dispute Resolution: Procedures for resolving disputes, including jurisdiction and governing law
15. General Provisions: Standard boilerplate clauses including notices, amendments, assignment, and entire agreement
1. Data Protection: Required when personal data will be processed under the agreement, addressing compliance with the Personal Data (Privacy) Ordinance
2. Anti-Corruption: Additional compliance provisions when dealing with government entities or high-risk jurisdictions
3. Insurance: Specific insurance requirements when activities under the framework involve significant operational risks
4. Service Levels: Include when the framework covers service provision with specific performance requirements
5. Environmental Compliance: Required when activities have environmental impacts or for ESG compliance
6. Staff and Subcontractors: Include when services involve deployment of personnel or use of subcontractors
7. Change Control: Required for complex arrangements where formal process for changes is needed
8. Business Continuity: Include for critical services or long-term strategic relationships
9. Import/Export Controls: Required when framework involves international trade or technology transfers
1. Schedule 1 - Services/Products Description: Detailed description of services or products covered under the framework
2. Schedule 2 - Pricing Schedule: Detailed pricing structure, rates, and any volume discounts
3. Schedule 3 - Service Levels and KPIs: Performance metrics and measurement criteria
4. Schedule 4 - Form of Order: Template for placing orders under the framework
5. Schedule 5 - Technical Requirements: Technical specifications and standards
6. Schedule 6 - Contact Details: Key contacts and notice details for both parties
7. Schedule 7 - Governance and Reporting: Management structure and reporting requirements
8. Appendix A - Data Processing Agreement: Standard terms for personal data processing if applicable
9. Appendix B - Information Security Requirements: Security standards and protocols for data protection
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