The Website Scope of Work agreement is essential for businesses in Hong Kong engaging in website development projects. It serves as a foundational document that clearly defines project parameters, protecting both service providers and clients under Hong Kong law. This agreement is typically used when commissioning new websites, major website redesigns, or significant functionality updates. It includes detailed specifications of deliverables, timelines, technical requirements, and acceptance criteria, while ensuring compliance with Hong Kong's Electronic Transactions Ordinance, Personal Data (Privacy) Ordinance, and relevant digital service regulations. The document helps prevent scope creep and misunderstandings by establishing clear expectations and deliverables upfront.
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1. Parties: Identifies and provides full details of the service provider and client
2. Background: Outlines the context of the agreement and the parties' intention to enter into a website development arrangement
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of the website development services to be provided
5. Project Timeline: Breakdown of project phases, milestones, and delivery dates
6. Client Responsibilities: Outlines the client's obligations including providing content, feedback, and approvals
7. Fees and Payment Terms: Details of costs, payment schedule, and payment methods
8. Acceptance and Testing: Procedures for testing deliverables and criteria for acceptance
9. Intellectual Property Rights: Ownership and licensing of website components and content
10. Confidentiality: Protection of confidential information shared during the project
11. Warranties and Representations: Guarantees regarding service quality and performance
12. Limitation of Liability: Limits on liability and indemnification provisions
13. Term and Termination: Duration of agreement and conditions for termination
14. General Provisions: Standard legal clauses including governing law, notices, and entire agreement
1. Maintenance and Support: Post-launch maintenance terms and support services - include when ongoing services are part of the agreement
2. Third-Party Services: Terms relating to third-party integrations or services - include when external services are required
3. Service Level Agreement (SLA): Performance metrics and response times - include for projects requiring specific service levels
4. Change Management: Process for handling change requests - include for complex projects likely to require modifications
5. Data Protection and Privacy: Specific data handling requirements - include when personal data processing is involved
6. Security Requirements: Specific security standards and compliance - include for projects with enhanced security needs
7. Training and Documentation: Terms for providing training and documentation - include when knowledge transfer is required
8. Content Management: Content creation and management responsibilities - include when content services are part of the scope
1. Technical Specifications: Detailed technical requirements, features, and functionality of the website
2. Design Requirements: Visual design specifications, brand guidelines, and UI/UX requirements
3. Project Timeline and Milestones: Detailed breakdown of project phases, deliverables, and deadlines
4. Fee Schedule: Detailed breakdown of costs, payment milestones, and additional charges
5. Testing and Acceptance Criteria: Specific criteria and procedures for testing and accepting deliverables
6. Maintenance Service Level Agreement: Detailed terms of ongoing maintenance and support services
7. Content Requirements: Specifications for content delivery, format, and responsibilities
8. Third-Party Software Licenses: List of third-party software, plugins, and associated licenses
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