The Self Storage Management Agreement is essential for property owners in Indonesia who wish to outsource the professional management of their storage facilities. This document is typically used when a facility owner seeks to engage a specialized management company to handle day-to-day operations, marketing, maintenance, and customer service of their self-storage facility. The agreement must comply with Indonesian civil law, particularly the Civil Code (KUH Perdata), consumer protection regulations, and relevant property management laws. It establishes clear operational guidelines, performance metrics, financial arrangements, and liability allocation between the parties. The document is particularly relevant in major Indonesian urban centers where self-storage facilities are becoming increasingly popular among both residential and commercial customers.
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1. Parties: Identification of the facility owner and the management company
2. Background: Context of the agreement, including facility details and purpose of the management arrangement
3. Definitions: Key terms used throughout the agreement
4. Appointment and Scope: Formal appointment of the manager and scope of management services
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Manager's Duties and Responsibilities: Comprehensive list of management responsibilities including daily operations, maintenance, and customer service
7. Owner's Obligations: Responsibilities of the facility owner including provision of access, documentation, and support
8. Financial Terms: Management fees, revenue sharing, expense allocation, and payment terms
9. Operating Standards: Required standards for facility operation, maintenance, and customer service
10. Safety and Security: Requirements for facility security, safety measures, and emergency procedures
11. Insurance and Liability: Insurance requirements and allocation of liability between parties
12. Reporting and Records: Required operational, financial, and performance reports and record-keeping obligations
13. Termination: Grounds for termination, notice requirements, and post-termination obligations
14. Governing Law and Dispute Resolution: Applicable law and procedures for resolving disputes
1. Environmental Compliance: Required when the facility stores materials requiring special environmental considerations
2. Digital Services: Include when the facility offers online booking, payment, or access systems
3. Staff Management: Required when the manager is responsible for hiring and managing facility staff
4. Marketing Services: Include when the manager is responsible for marketing and promotion
5. Value-Added Services: Required when offering additional services like packaging, moving assistance, or insurance sales
6. Property Development: Include when the manager has responsibilities for facility expansion or renovation
7. Competing Facilities: Non-compete provisions when relevant to the local market
1. Facility Description: Detailed description of the storage facility, including location, unit numbers, and sizes
2. Fee Schedule: Detailed breakdown of management fees, performance bonuses, and expense arrangements
3. Service Level Requirements: Specific performance metrics and operational standards
4. Maintenance Schedule: Required routine maintenance and inspection schedules
5. Operating Procedures: Detailed procedures for daily operations, emergency responses, and customer service
6. Insurance Requirements: Specific insurance types and coverage levels required
7. Required Reports: Templates and specifications for required operational and financial reports
8. Handover Procedures: Procedures for initial handover and return of facility management
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