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1. Parties: Identification and details of the service provider and the client, including registered addresses and company registration numbers if applicable
2. Background: Context of the agreement, brief description of the parties' business relationship and purpose of the agreement
3. Definitions and Interpretation: Definitions of key terms used throughout the agreement and rules for interpreting the agreement
4. Scope of Services: Detailed description of services to be provided by the service provider to the client
5. Term and Commencement: Duration of the agreement and conditions for commencement
6. Fees and Payment Terms: Payment structure, amounts, payment schedule, and method of payment
7. Obligations of Service Provider: Detailed responsibilities and commitments of the service provider
8. Client Responsibilities: Obligations and commitments required from the client
9. Confidentiality: Provisions for handling confidential information shared between parties
10. Intellectual Property Rights: Ownership and usage rights of intellectual property
11. Termination: Conditions and process for terminating the agreement
12. Indemnification: Mutual indemnification obligations and limitations
13. Governing Law and Jurisdiction: Specification of Indian law as governing law and jurisdiction for disputes
14. Notice: Process and addresses for serving official notices under the agreement
15. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments
1. Data Protection and Privacy: Required when personal data processing is involved, detailing compliance with relevant data protection laws
2. Service Levels: Include when specific performance metrics and standards need to be maintained
3. Force Majeure: Important for long-term agreements or where service delivery could be affected by external events
4. Non-Solicitation: Include when there's a risk of employee poaching between parties
5. Insurance: Required when services involve significant risks or regulatory requirements mandate insurance
6. Audit Rights: Include when client needs rights to audit service provider's performance or compliance
7. Anti-Corruption Compliance: Important for high-value contracts or when dealing with government entities
8. Assignment and Subcontracting: Include when there's possibility of corporate restructuring or need for subcontractors
1. Schedule 1 - Scope of Services: Detailed breakdown of services, deliverables, and specifications
2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and remedies
4. Schedule 4 - Key Personnel: List of key team members and their roles if applicable
5. Appendix A - Standard Operating Procedures: Detailed procedures for service delivery and client interaction
6. Appendix B - Compliance Requirements: Specific regulatory or industry compliance requirements
7. Appendix C - Contact Details: Contact information for key personnel and escalation matrix
Professional Services
Information Technology
Consulting
Financial Services
Legal Services
Healthcare Services
Education and Training
Real Estate Services
Marketing and Advertising
Business Process Outsourcing
Engineering Services
Architecture and Design
Management Consulting
Legal
Compliance
Business Development
Sales
Client Services
Operations
Contract Administration
Risk Management
Finance
Project Management
Account Management
Business Development Manager
Account Manager
Legal Counsel
Compliance Officer
Contract Manager
Project Manager
Client Services Director
Operations Manager
Sales Director
Managing Director
Relationship Manager
Service Delivery Manager
Chief Executive Officer
Chief Operating Officer
Professional Services Consultant
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