51Ƶ

Vendor Service Agreement Template for India

A comprehensive legal agreement governed by Indian law that establishes and regulates the commercial relationship between a service provider (vendor) and a client organization. This document outlines the specific services to be provided, performance standards, payment terms, and mutual obligations of the parties. It incorporates key provisions under Indian contract law, including service delivery requirements, intellectual property rights, confidentiality obligations, and dispute resolution mechanisms. The agreement ensures compliance with Indian regulatory requirements while providing a clear framework for vendor service delivery and management.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get template free

Your data doesn't train Genie's AI

You keep IP ownership of your docs

4.6 / 5
4.6 / 5
4.8 / 5

What is a Vendor Service Agreement?

The Vendor Service Agreement serves as the primary contractual document governing the relationship between service providers and their client organizations in India. This agreement is essential when businesses engage external vendors for various services, from routine maintenance to specialized professional services. The document comprehensively addresses service scope, delivery standards, commercial terms, and risk allocation while ensuring compliance with Indian legal requirements, including the Indian Contract Act, 1872, and relevant service-specific regulations. It provides necessary protections for both parties through detailed provisions on intellectual property, confidentiality, liability limitations, and dispute resolution mechanisms. The agreement structure accommodates various service types while maintaining consistency with Indian commercial practices and legal precedents.

What sections should be included in a Vendor Service Agreement?

1. Parties: Identifies and provides full legal details of the contracting parties

2. Background: Sets out the context and purpose of the agreement

3. Definitions: Defines key terms used throughout the agreement

4. Scope of Services: Detailed description of services to be provided by the vendor

5. Term and Termination: Duration of the agreement and conditions for termination

6. Payment Terms: Pricing, payment schedule, invoicing, and payment methods

7. Service Levels: Performance standards, metrics, and measurement criteria

8. Vendor Obligations: Key responsibilities and commitments of the vendor

9. Client Obligations: Key responsibilities and commitments of the client

10. Intellectual Property Rights: Ownership and usage rights of IP created or used during service provision

11. Confidentiality: Protection and handling of confidential information

12. Indemnification: Parties' obligations to protect each other against specific losses

13. Limitation of Liability: Caps and exclusions on liability

14. Force Majeure: Handling of events beyond parties' reasonable control

15. Dispute Resolution: Process for resolving disagreements between parties

16. Governing Law: Applicable law and jurisdiction

17. General Provisions: Standard boilerplate clauses including notices, assignment, and amendments

What sections are optional to include in a Vendor Service Agreement?

1. Data Protection: Required when personal data processing is involved in service delivery

2. Compliance with Laws: Detailed section needed when operating in heavily regulated industries

3. Insurance: Required for high-risk services or when significant liability exposure exists

4. Security Requirements: Necessary when vendor requires access to client systems or handles sensitive information

5. Business Continuity: Important for critical services or long-term engagements

6. Transition Services: Required when complex service handover is anticipated at contract end

7. Audit Rights: Important when compliance verification or performance monitoring is crucial

8. Subcontracting: Needed when vendor may need to engage subcontractors

9. Change Control: Required for long-term or complex services where scope changes are likely

10. Personnel Requirements: Important when specific qualifications or security clearances are required

What schedules should be included in a Vendor Service Agreement?

1. Schedule 1 - Service Description: Detailed technical specifications of services to be provided

2. Schedule 2 - Service Levels and KPIs: Detailed metrics, measurement methods, and penalties/rewards

3. Schedule 3 - Pricing and Payment Schedule: Detailed breakdown of fees, rates, and payment milestones

4. Schedule 4 - Implementation Plan: Timeline and milestones for service implementation

5. Schedule 5 - Approved Subcontractors: List of pre-approved subcontractors if applicable

6. Schedule 6 - Security Requirements: Detailed security protocols and requirements

7. Schedule 7 - Contact Details: Key personnel and escalation matrix

8. Appendix A - Required Reports: Templates and specifications for required service reports

9. Appendix B - Policy Requirements: Relevant client policies vendor must comply with

10. Appendix C - Equipment and Resources: List of equipment or resources to be provided by either party

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents

Jurisdiction

India

Publisher

Genie AI

Document Type

Vendor Agreement

Cost

Free to use

Find the exact document you need

E Commerce Vendor Agreement

An Indian law-governed agreement establishing the relationship between an e-commerce platform and its vendors, covering operational terms and regulatory compliance.

Download

Simple Vendor Contract

An Indian law-governed agreement establishing basic terms for supply of goods or services between a vendor and customer.

Download

Vendor Service Level Agreement

An Indian law-governed agreement defining service standards and performance metrics between vendors and clients, establishing clear operational requirements and compliance measures.

Download

Vendor Non Solicitation Agreement

An Indian law-compliant agreement preventing the solicitation of another company's vendors, including defined restrictions and remedies for breach.

Download

Vendor Indemnification Agreement

An Indian law-governed agreement establishing vendor indemnification obligations and procedures for protecting businesses against vendor-related risks and liabilities.

Download

Food Truck Rental Agreement

An Indian law-governed agreement for food truck rental, covering operational terms, compliance requirements, and liability allocation between owner and operator.

Download

E Commerce Fulfillment Vendor Agreement

An Indian law-governed agreement between an e-commerce company and fulfillment provider covering warehousing, order processing, and shipping services.

Download

Sub Vendor Agreement

An Indian law-governed agreement between a primary vendor and sub-vendor defining service delivery terms, obligations, and commercial arrangements.

Download

Vendor Rebate Agreement

An Indian law-governed agreement establishing terms for vendor rebates based on purchase volumes, including calculation methods and compliance requirements.

Download

Vendor Managed Inventory Agreement

An Indian law-governed agreement establishing terms for vendor-managed inventory arrangements, including inventory management responsibilities and performance metrics.

Download

Software Vendor Agreement

An Indian law-governed agreement defining terms for software licensing, implementation, and maintenance between a vendor and customer, incorporating local regulatory requirements.

Download

Vendor Space Rental Agreement

An Indian law-governed agreement establishing terms for commercial space rental between property owners and vendors, including rental terms, usage conditions, and operational requirements.

Download

Vendor Partner Agreement

An Indian law-governed agreement establishing terms and conditions for vendor-partner business relationships, including service delivery, commercial terms, and mutual obligations.

Download

Vendor Non Disclosure Agreement

An Indian law-governed agreement establishing confidentiality obligations between a company and its vendor(s) to protect sensitive business information.

Download

Supplier Managed Inventory Agreement

An Indian law-governed agreement establishing terms for supplier-managed inventory arrangements, including inventory management responsibilities, performance metrics, and operational procedures.

Download

Software Vendor Contract

An Indian law-governed agreement establishing terms for software licensing, implementation, and support services between vendors and customers.

Download

Food Truck License Agreement

An Indian law-governed agreement establishing terms and conditions for food truck operations, including licensing, location rights, and regulatory compliance requirements.

Download

Vendor Buy Back Agreement

An Indian law-governed agreement establishing terms for initial sale of goods and their subsequent buy-back by the original vendor under specified conditions.

Download

Vendor Booth Rental Agreement

An Indian law-governed agreement for temporary commercial booth rental, defining terms between venue providers and vendors.

Download

Vendor Commission Agreement

An Indian law-governed agreement establishing terms for commission-based sales arrangements between a principal company and its vendor/agent.

Download

Vendor Consignment Agreement

An Indian law-governed agreement establishing terms for consignment sales arrangement between vendor and consignee, including ownership, sales, and commission structures.

Download

Real Estate Sellers Agreement

An Indian law-compliant agreement governing the sale of real property between parties, detailing terms, conditions, and obligations under relevant property laws.

Download

Vendor Lease Agreement

An Indian law-governed agreement establishing terms for commercial space leasing to vendors, combining property lease and vendor operation provisions.

Download

Vendor Non Compete Agreement

An Indian law-governed agreement restricting vendor's competitive activities and protecting company's confidential information during business engagement.

Download

Supplier Relationship Agreement

An Indian law-governed agreement establishing terms and conditions between a company and its supplier for the provision of goods or services.

Download

Supplier Rebate Agreement

An Indian law-governed agreement establishing supplier rebate terms, calculations, and payment conditions while ensuring GST compliance.

Download

Marketplace Vendor Agreement

An Indian law-governed agreement between an online marketplace operator and vendors for selling products/services through the platform.

Download

Vendor Partnership Agreement

An Indian law-governed agreement establishing terms and conditions for a formal business relationship between a company and its vendor/supplier.

Download

Vendor Purchase Agreement

An Indian law-governed agreement establishing terms for purchasing goods/services from vendors, including commercial terms, specifications, and compliance requirements.

Download

Third Party Vendor Contract

An Indian law-governed agreement between a company and external vendor defining service terms, obligations, and compliance requirements.

Download

Retail Vendor Agreement

An Indian law-governed agreement establishing terms and conditions between retailers and their vendors for the supply of goods, including quality, delivery, pricing, and compliance requirements.

Download

Event Vendor Contract Agreement

An Indian law-governed agreement between event organizers and service vendors defining terms, conditions, and obligations for event-related services.

Download

Preferred Vendor Agreement

An Indian law-governed agreement establishing a preferential business relationship between a purchaser and vendor, outlining preferential supply terms, pricing, and service levels.

Download

Exclusive Vendor Agreement

An Indian law-governed agreement establishing an exclusive supply relationship between a company and vendor, defining sole supplier terms and obligations.

Download

Vendor Finance Agreement

An Indian law-governed agreement establishing financing arrangements between vendor, finance provider, and purchaser, detailing facility terms and security arrangements.

Download

Master Vendor Agreement

An Indian law-governed framework agreement establishing general terms and conditions for ongoing vendor-customer relationships and future transactions.

Download

Exclusive Supplier Agreement

An Indian law-governed agreement establishing an exclusive supply relationship between a supplier and buyer, defining terms for exclusive product supply, quality standards, and delivery requirements.

Download

Vendor Service Agreement

An Indian law-governed agreement establishing terms and conditions between a service provider and client organization for the provision of specified services.

Download

Vendor Confidentiality Agreement

An Indian law-governed agreement establishing confidentiality obligations between a company and its vendor, protecting sensitive business information.

Download
See more related templates

ұԾ’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ұԾ’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

We are ISO27001 certified, so your data is secure

Organizational security:

You retain IP ownership of your documents and their information

You have full control over your data and who gets to see it