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1. Purpose and Scope: Defines the objectives of the policy and its application across the organization, including all document types and departments covered
2. Definitions: Defines key terms used throughout the policy including 'records', 'retention period', 'destruction', 'legal hold', etc.
3. Roles and Responsibilities: Outlines the responsibilities of different stakeholders (management, employees, IT, legal) in implementing the policy
4. Legal and Regulatory Framework: References to relevant Malaysian laws and regulations governing document retention
5. Record Classification: Categories of records and their importance levels (vital, important, useful, non-essential)
6. Retention Periods: General principles for retention periods and overview of retention requirements
7. Storage and Security: Requirements for secure storage of both physical and electronic records
8. Destruction Procedures: Protocols for secure destruction of records after retention period expires
9. Legal Hold Procedures: Process for suspending normal retention/destruction schedules when required for legal purposes
10. Compliance and Audit: Procedures for monitoring compliance with the policy and conducting regular audits
1. Electronic Records Management: Detailed section for organizations with significant electronic records, including email retention and digital storage requirements
2. International Operations: Additional section for companies operating across multiple jurisdictions
3. Industry-Specific Requirements: Special requirements for regulated industries (banking, healthcare, etc.)
4. Disaster Recovery: Specific procedures for protecting and recovering records in case of disasters
5. Training and Education: Detailed training requirements and procedures for staff on records management
1. Schedule A - Retention Periods by Record Type: Detailed matrix of all record types and their specific retention periods
2. Schedule B - Document Classification Guide: Detailed guide for classifying different types of documents and their handling requirements
3. Schedule C - Destruction Log Template: Template for recording document destruction activities
4. Schedule D - Legal Hold Notification Form: Standard form for implementing and documenting legal holds
5. Schedule E - Compliance Checklist: Checklist for periodic compliance reviews
6. Appendix 1 - Relevant Legislative Requirements: Detailed summary of Malaysian legislative requirements affecting retention periods
7. Appendix 2 - Department-Specific Guidelines: Specific guidelines for different departments (HR, Finance, Legal, etc.)
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