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1. Parties: Identifies the three main parties: the outsourcing company (employer), the client company, and the employee
2. Background: Explains the context of the outsourcing arrangement and the purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Term of Employment: Specifies the duration of employment, including start date and whether fixed-term or permanent
5. Job Description and Duties: Details the employee's role, responsibilities, and reporting structure
6. Place of Work: Specifies the primary workplace location and any flexibility arrangements
7. Working Hours: Details standard working hours, overtime provisions, and rest periods in compliance with Malaysian law
8. Remuneration and Benefits: Specifies salary, allowances, statutory contributions, and other benefits
9. Leave Entitlements: Details various types of leave including annual, medical, and other statutory leave
10. Reporting Structure: Clarifies dual reporting relationships between client company and outsourcing company
11. Confidentiality: Protects confidential information of both the outsourcing and client companies
12. Intellectual Property: Addresses ownership of work product and intellectual property created during employment
13. Performance Management: Outlines performance review process and consequences of poor performance
14. Termination: Details grounds and procedures for contract termination
15. Post-Termination Obligations: Specifies obligations that survive after employment ends
1. Mobility Clause: Include when the role may require travel or relocation between client sites
2. Training Requirements: Include when specific training or certifications are required for the role
3. Commission Structure: Include for sales or performance-based roles with variable compensation
4. Non-Competition: Include when protecting against competition is crucial, noting enforceability limits in Malaysia
5. Remote Working Provisions: Include when remote work arrangements are permitted
6. Secondment Terms: Include when employee may be seconded to different client locations
7. Language Requirements: Include when proficiency in specific languages is essential for the role
1. Schedule 1 - Detailed Job Description: Comprehensive description of role, responsibilities, and performance expectations
2. Schedule 2 - Compensation and Benefits Structure: Detailed breakdown of salary components, benefits, and payment terms
3. Schedule 3 - Client Company Policies: Relevant policies and procedures of the client company that apply to the employee
4. Schedule 4 - Outsourcing Company Policies: Internal policies and procedures of the outsourcing company
5. Schedule 5 - Performance Metrics: Specific KPIs and performance measurement criteria
6. Appendix A - Statutory Benefits Summary: Summary of all statutory benefits under Malaysian law
7. Appendix B - Confidentiality Agreement: Detailed confidentiality provisions and requirements
8. Appendix C - Employee Code of Conduct: Combined code of conduct incorporating both companies' requirements
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