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1. Automated Reporting Systems: Include when automated tools or systems are used for report generation

2. Third-Party Verification: Add when independent verification of reports is required

3. Emergency Reporting: Include for services requiring incident or emergency reporting procedures

4. Data Protection Compliance: Required when reports contain personal or sensitive data

5. Report Distribution List: Add when reports need to be distributed to multiple stakeholders

6. Performance Incentives: Include if reporting is tied to bonus or incentive structures

7. Disaster Recovery Reporting: Add for critical services requiring business continuity reporting

1. Schedule 1 - KPI Definitions: Detailed definitions and calculations for each KPI

2. Schedule 2 - Report Templates: Standard templates for different types of required reports

3. Schedule 3 - Service Level Targets: Specific performance targets and thresholds for each metric

4. Schedule 4 - Reporting Calendar: Annual calendar of reporting deadlines and review meetings

5. Schedule 5 - Technical Requirements: Technical specifications for report submission and formats

6. Appendix A - Escalation Matrix: Contact details and escalation procedures for reporting issues

7. Appendix B - Sample Reports: Examples of correctly completed reports for reference